User's Manual

Smart Survey Design
Page 32
Appendix 1
For additional information regarding survey design and writing effective questions, please
refer to the following sites:
A. Survey Question Types:
1. Ezine Articles.com: Closed Ended Questions
Russell, Michael. "Data Acquisition: Closed-Ended Questionnaire Response Format."
EzineArticles 01 December 2006. 28 February 2007, from http://ezinearticles.com/?Data-
Acquisition:-Closed-Ended-Questionnaire-Response-Format&id=373764.
2. Encyclopedia of Educational Technology: Types of Survey Questions
Waddington, H. (2000). “Types of survey questions.” In B. Hoffman (Ed.), Encyclopedia of
Educational Technology. Retrieved February 28, 2007, from
http://coe.sdsu.edu/eet/Articles/surveyquest/start.htm
3. Creating Good Interview and Survey Questions
Driscoll, Dana Lynn (2006). “Creating Good Interview and Survey Questions.” Retrieved
September 14, 2007, from The Owl at Purdue:
http://owl.english.purdue.edu/owl/resource/559/06/
B. General Information on Survey Design:
1. Rand Corporation: Conducting Research Surveys via E-mail and the Web
(downloadable PDF chapters available)
Matthias, Schonlau, Ronald D. Fricker, Marc N. Elliot (2006). "Conducting Research
Surveys via E-mail and the Web". Retrieved February 28, 2007, from Rand Corporation:
http://www.rand.org/pubs/monograph_reports/MR1480/index.html
2. University of Leeds: Guide to the Design of Questionnaires
Burgess, Dr. Thomas F. (May 2001) “A General Introduction to the design of questionnaires
for survey research”. Retrieved February, 28, 2007, from University of Leeds:
http://www.leeds.ac.uk/iss/documentation/top/top2.pdf
C. Sample Size & Survey Statistics: