User's Manual

SurveyMonkey User Manual
Page 97
7. Address Book
The Address Book is simply a book of addresses.
The book allows you to create lists of addresses to store in this section. If you have
distribution lists of emails that receive many surveys, then you will be able to use
those same lists over and over again when creating new Email Invitation collectors for
different surveys.
Features of the Address Book:
Within the Address Book section, you can:
Add Emails
Remove Emails
Download Emails
Delete Lists
How does the Address Book work?
When creating a list in the address book itself, it stores the emails within a list.
From here you will not be able to gauge the response status for a specific
survey in the actual Address Book list.
o If you choose to create an Email Invitation collector to send to a list in
the address book, then you can gauge the response status in the actual
"collector" for that specific survey. Not with the address book.
You can, however, view the opted out or bounced emails in the book.
Is it the same as a Recipient List in an Email Invitation collector?
When you create a recipient list within an Email Invitation collector, then that
recipient list is something different. When creating a list, you can choose to:
Send the survey to a list already created in the address book.
Upload new emails manually each time a collector is created.
Or choose to send it to emails sent in an existing collector.