User's Manual

SurveyMonkey User Manual
Page 93
 Step 1: Click on the My Account tab.
 Step 2: Click on the Account Summary
button on the left hand side of the
page.
 Step 3: Change the Time Zone Setting
under the Preferences section.
4. How do I change my subscription plan? I want to change
from monthly to yearly. How can I change the Credit Card?
If you want to upgrade your monthly account to an annual one, just click on the My
Account tab. Select the Account Summary button. Here you will see the Billing
Profile option to Upgrade to Annual Now. To change your account from monthly to
yearly, please follow these steps:
 Step 1: Click on the My Account
tab.
 Step 2: Click on the Account
Summary button.
 Step 3: Click on the Upgrade to
Annual Now button:
i. Switch to Invoicing:
We do offer quarterly and annual invoicing only. We do not accept check payments
for monthly subscriptions.
Please send a request to our email support system to change the account to invoicing
instead of the credit card payment. (You can also upgrade from the monthly plan to
yearly in your account under the My Account tab. However, there is not an option to
change it to invoicing in that area. We will need to do that for you.)