User's Manual

SurveyMonkey User Manual
Page 92
If two people are working on the same survey at the same time, then each one will
not be able to see the changes made by the other person dynamically while logged
into the account on his/her individual computer.
The refresh button must be clicked on each individual browser to see any
additions or changes made by the other.
If two people are working simultaneously together on the same survey then, in
order to avoid problems, they should be in good communication with one
another during the design process.
2. How can I change the email address or login associated
with my account?
You can change the username and the password under the My Account tab. The
Login Settings are located in the Account Summary section. Click on the Edit button
next to the username, password, or contact email to update them.
 Step 1: Click on the My
Account tab.
 Step 2: Click on the Account
Summary button on the left
side of the page.
 Step 3: Change the email
addresses in the Login
Settings section.
3. Why is the time zone wrong? Can I set the surveys or
account to my time zone?
You do have the ability to change the time zone on your account. When you access
the My Account section, click on the Account Overview button on the left side of the
page. The Preferences section allows you to change the default time zone:
(See image on p. 93)