User's Manual

SurveyMonkey User Manual
Page 68
A list of all the opted out emails for that specific Email Invitation collector will
then be exported directly to your computer.
You can also view and export the bounced emails. Click here to learn more.
viii. Edit Email Addresses in an Existing List
When you add emails to a list, they will not have the status of "sent" or "responded"
indicated by a green star on the Edit Recipients page in the Email Invitation
collector.
This means that the email address is new to a list and has received a message. From
here you can click on the email address itself in the Edit Recipients portion and make
changes/edits to the following fields:
First Name
Last Name
Custom Value
Please note: Once a message has been delivered, you will not be able to edit
the email address field and you cannot directly change the status. This
restriction is in place due to the way the links work in an Email Invitation
collector. If you made an error in entering the email address, delete it and
then add it again in the correct/valid format.
To edit an email in a list that has not been sent a message, please follow these steps: