User's Manual

SurveyMonkey User Manual
Page 63
Step 5 & Finish: Compose the body of the email and schedule the delivery of the
message.
v. Send a 2
nd
Message for the Same Survey or Use the Custom Criteria
You have the ability to create a new or second message to deliver to list that has
already received a message. In order to create new message for an existing collector
list, follow these three steps:
Step 1: Click on the Collect icon next to the survey title on the My Surveys page.
Then select the collector that houses the list you want to receive another message.
Step 2: Access the Message Manager by clicking on the Edit Messages button located
on the left side of the page.
Click the Create New Message button on this Message Manager page.
Step 3: Select the Recipients on the List to Receive the Message. Choose the
New/Unsent if you have new email addresses. Or if you want to send it based on
custom criteria, partial responses, no responses, everyone, etc., then it is up to you!