User's Manual

SurveyMonkey User Manual
Page 60
 Select the collector that houses the
email list that is currently uploaded
and has already received message.
 Once you click on the collector title,
the Message Manager opens. This
shows the synopsis of the number of
emails that have been sent a
message, the number of current
respondents, and the number that
have Not Responded.
Step 2: Click on the Edit Messages button located on the left hand side of the page to
access the message creation prompts.
Step 3: Click on the Create New Message button and this opens the prompt where
you pick which emails from the list you want to receive the message.
Step 4: If you want to send it to respondents who have not yet answered your survey,
choose to send the message to the appropriate status of Not Responded.
You also have the
option to send the
message to those
that have not “fully”
responded instead of
the “no” responses
(e.g. The ones in the
"partially responded"
status).