User's Manual

SurveyMonkey User Manual
Page 5
SSL Encryption:
If you are concerned about extra security, we offer SSL encryption for the survey link,
survey pages, and exports during transmission. A survey with SSL encryption shows
the 's' in the 'http' URL address. It appears as:
https://www.surveymonkey.com
This is commonly used for online banking or sites that transmit secured information.
In order to stay in compliance with HIPAA regulations, we recommend that SSL
encryption be purchased for your account.
The cost is an additional $9.95 per month or $100 with the yearly subscription.
3. Features of Basic and Professional Accounts
a. Basic Account
The Basic subscription is completely free, and it allows you to create as many surveys
as you would like! You are never forced to upgrade, and we do not delete your
surveys or data if you do not upgrade by a certain time. Keep a Basic account for as
long as you would like.
You have the ability to share one login and password for multi-user access. Simply
have the person(s) you are sharing the account with use the one login and password.
We do not assign multiple logins on individual accounts.
Please keep in mind that you are sharing full administrative privileges with other
users. We do not provide the ability for different access levels on the account.
Features of a Basic subscription:
Up to 10 questions per survey
100 responses per survey
15 types of questions
Collect responses via weblink
Collect responses via email
View live results as they are recorded
Supports any language, including Unicode
Survey completion progress bar
Automatic numbering for pages/questions
15 pre-built survey themes
Validate/required survey responses