User's Manual

SurveyMonkey User Manual
Page 20
10. Skip Logic
The goal of Skip Logic is to collect data on specific survey participants. This is
accomplished by directing respondents through the survey based on responses to
previous questions. This allows you to route respondents to a page of follow-up
questions intended only for them.
Skip logic happens when a respondent clicks the button at the bottom of
a page. By default and when a respondent clicks Next, the following page loads. With
this in place, you can force respondents to jump over pages.
Only the Multiple Choice questions (One Answer and Multiple Choice Answer)
allow logic to be added. The Add Logic button appears next to only those question
types.
The Seven Skip Logic Principles:
1. How Logic is Triggered:
Skip logic is triggered when a respondent clicks the Next >> button on the bottom of
a page. Therefore, when using question skip logic, it must jump respondents to a
page of follow-up questions.
Jumping respondents to questions on the same page is not possible.
In addition, it is not possible to have a question(s) immediately pop up based
on the previous answer choice.
2. One to One Relationship:
Logic is a one to one relationship. If you choose the Multiple Choice (multiple
answers) type, apply different routes on more than one answer choice and allow
respondents to select multiple answers, it will not skip correctly. The logic will only
trigger according to the first answer choice selected. Be sure to also place the
question with skip logic as the last one on the page.
You cannot have multiple questions with skip logic on the same page.
3. Forward Pattern:
Due to the functionality, we recommend creating the logic question on a page by
itself or as the last question on a page. Logic should only skip respondents forward in
the survey. Moving backwards may just create a loop and overwrite pages.