User's Manual

SurveyMonkey User Manual
Page 87
You can, however, view the opted out emails in the address book.
o If you choose to set up an Email Invitation collector to send to a list in
the address book, then you can gauge the response status in the actual
"collector" for that specific survey. Not in the address book.
Is it the same as a Recipient List in an Email Invitation collector?
When you create a recipient list within an Email Invitation collector, then that
recipient list is something altogether different. When creating a list you can either
choose to:
Send the survey to a list already created in the address book.
Upload new emails manually each time a collector is created.
Or choose to send it to emails sent in a previous collector.
While you can use the Address Book to populate the recipient list, once that
list is populated inside the Collector, the association between the two is gone.
For example: If an email address is removed from the Address Book, all that does is
removes that email address from the Address Book. Any new lists created from that
Address Book in an Email Invitation collector will not contain that email address.
However, any old or existing lists will still contain the email. Therefore, if you want
to remove an email address from a recipient list or add it to a list, you will need to
remove (or add) that email from the actual recipient list in the Email Invitation
collector.
Additional Information:
Please note: The Address Book will not automatically update any new emails you
upload into an Email Invitation collector itself. If you go into a survey collector and
add emails "manually" into the provided manual entry textbox, then those will not
automatically upload into the Address Book list (or vice versa). If you want them
stored in a specific list or if you want to create a new list that will be used multiple
times you will need to add them to the Address Book.
Once you create lists in this section, your address book will look like the following: