Online Battery Backup UPS-1000-OL - 1000 VA UPS UPS-2000-OL - 2000 VA UPS UPS-3000-OL - 3000 VA UPS User Manual © 2017 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.
Table of Contents 1. Introduction 1.1 Technical Support 1.2 FCC Compliance 1.3 Safety Compliance 1.4 About This Manual 1.5 Safety 1.5.1 Safety Intended Use 1.5.2 General Warnings 1.5.3 Safety Notices 1.5.4 Battery Safety 1.5.5 Repacking of Unit 2. Overview 5 2.1 UPS Devices and Batteries 5 2.2 Packing List 5 2.3 Storage 5 2.4 Recharging the UPS During Storage 6 2.5 Environmental Conditions 6 2.6 Floor Loading 6 2.7 Ventilation 6 2.8 Rear Panel View 7 2.8.1 Model: UPS-1000-OL 7 2.8.
5. UPS Operation 5.1 UPS input connection 5.1.1 LCD Display in Bypass Mode 5.1.2 LCD Display in Standby Mode 5.2 Turn on the UPS (Put the UPS in OnLine Mode) 5.2.1 LCD Display in OnLine Mode 5.3 Connect Devices to the UPS 5.4 The UPS in Battery Mode 5.4.1 LCD Display in Battery Mode 5.5 Turn off the UPS 19 19 19 19 20 20 20 21 21 21 6. Interfaces 6.1 Serial Interface COM 3 6.2 Interface Slot COM 22 22 22 7. Emergency Power Off (EPO) 23 8. Maintenance 8.1 Cleaning 8.2 UPS Storage 8.3 Battery Testing 8.
1. Introduction Thank you for selecting this uninterruptible power supply (UPS). SurgeX offers the most reliable protection from the harmful effects of electrical line disturbances for your computing and communications equipment. 1.1 Technical Support Tel: (800) 645-9721 Email: Order.desk@ametek.com Please check with technical support before attempting to repair or return any UPS product.
1.5 Safety 1.5.1 Safety Intended Use · This device serves as an uninterruptible power supply for connected loads. The device is in compliance with all relevant safety regulations concerning information technology equipment for use in an office environment. · Depending on the type and rating of UPS device, certain configurations of battery extensions may be connected. These battery extensions may only be connected to the compatible basic UPS unit. 1.5.
· The units are heavy. Lifting the units into the rack requires a minimum of two people. · When installing units in racks, do not allow racks to become “top heavy”. Install heaviest equipment (typically the external battery pack) near bottom of rack, and install this equipment before installing equipment higher in the rack. · This equipment services power from more than one source. The output terminals and/or receptacles may have voltage present even when the unit is unplugged.
1.5.4 Battery Safety IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION: The batteries installed in the UPS and within the extended battery packs contain electrolyte. Under normal conditions the containers are dry. A damaged battery may leak electrolyte that can be dangerous when in contact with the skin and cause irritation to the eyes. Should this happen, wash the affected part with copious amounts of water and seek immediate medical attention.
2. Overview NOTE: The equipment has been thoroughly checked before shipment. Upon receipt, check the packaging and ensure that the contents are undamaged and that no items are discarded. Any damage must be reported to the shipper and any missing parts must be reported to the supplier immediately. Please keep the original package in a safe place for future use. 2.
2.4 Recharging the UPS During Storage Before storing, charge the UPS for five hours. During storage, recharge the battery in accordance with the following table: Storage Temperature Recharge Frequency Charging Duration -13°F to 104°F (-25°C to +40°C) Every 3 Months 1-2 Hours 104°F to 113°F (40°C to +45°C) Every 2 Months 1-2 Hours 2.5 Environmental Conditions The UPS must be installed on a level and even surface.
2.8 Rear Panel View 2.8.1 Models: UPS-1000-OL 2.8.2 Model: UPS-2000-OL 2.8.3 Model: UPS-3000-OL © 2017 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.
2.9 LCD Display 2.9.1 Rack Display 2.9.2 Tower Display © 2017 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.
2.10 LCD: Display and Functional Description Display Function Backup time information Indicates the backup time. Indicates the backup time. H: hours, M: minutes Warning & Fault information Indicates that a warning and/or fault has occurred. Indicates the warning and fault codes. The codes are listed in sections 9.4 and 9.5. Setting Operation Indicates the setting information. Input/Output & Battery information Indicates the input/output voltage, input/output frequency, and battery voltage.
3. Installation The UPS and external battery pack are designed to be rack-mounted in four post frames or to be floor standing in a tower configuration. 3.1 Tower Installation ATTENTION: Use all supplied mounting hardware on each UPS and extended battery pack. A. To install standalone, refer to the figure directly below: Assemble two feet as one tower stand. Align the two stands. Put the UPS module in the stands. B.
3.2 Rack Installation The UPS and the external battery packs are designed to be rack-mounted in four post frames. The UPS and external battery pack use identical mounting hardware and procedures. NOTE: The rack-mount UPS draws air from the front. If the rack has a door on the front, make sure that there is some clearance between the UPS vents and the rack door. Because of the weight of these units, two people are recommended to lift and hold into position while all fasteners are secured.
Step 2. Use four M6 screws to mount the right and left rail sliders to the two back posts of the four-post rack. Refer to the figure directly below: Step 3. Insert one M6 nut into the right and left front posts of the four-post rack for a 2U installation. Refer to figure directly below: Step 4. Install UPS alone. Add mounting ears to both sides of the unit and refer to figure directly below: Step 5. Install UPS and external battery pack.
3.3 Electrical Preparations CAUTION: Before connecting any input wiring to the UPS, take precautions to ensure that all circuits being used are the proper voltage and current required for the UPS. CAUTION: UPS output receptacles are energized when the UPS is connected to the mains and the bypass is enabled. CAUTION: Electrical shock hazard. Even when the UPS is disconnected from the mains, hazardous voltages may still exist at the output receptacles of the UPS.
NOTE: Each battery pack contains two battery connectors. The first battery pack is connected to the UPS using the cable supplied with the pack. Each additional extension battery pack is connected by attaching its cable to the previous pack. Refer to the figure below. If additional battery packs (up to 4) are to be used, they should be connected prior to connecting the UPS to the input power. To connect external battery packs, follow the steps below: 1. 2. 3. 4. 5. 6. 7. 8.
4. Setting Up UPS Parameters 4.1 Factory Default Settings The UPS is shipped with the following default factory settings. Refer to the table below and also to the table “LCD Display Abbreviation Index” in Section 9.3.
1. Press and hold the “SELECT” button for at least five seconds to enter the UPS setting mode. 2. Press the “UP” or the “DOWN” button to scroll thru all of the parameters itemized as (01, 02, 03, 06, 07, 08, 09, 10 and 11). 3.When you see the item of the parameter that you want changed press the “LEFT ARROW” button. In the “Setting Operation” window on the LCD display the item will blink depending on the selected parameter. 4.
4.2.3 Output Frequency Setting (Item 03) Interface Setting You may set the initial frequency on battery mode: 50: output frequency is 50Hz 60: output frequency is 60Hz If converter mode is enabled, the following output frequency can be chosen: 50: output frequency is 50Hz 60: output frequency is 60Hz 4.2.4 Bypass Mode Enable /Disable when the UPS is off (Item 06) Interface Setting ENA: Bypass mode is enabled when the UPS is turned off.
4.2.6 Programmable Outlets Setting (Item 08) Interface Setting 0-999: Backup time in minutes that programmable output receptacles will operate in battery mode. 4.2.7 LCD Display Direction Setting (Item 09) Interface Setting RAC: the LCD display is horizontal. TOE: the LCD display is vertical. 4.2.8 Acceptable Input Voltage Range Setting (Item 10) Interface Setting Display alternates between low and high voltage of the range.
5. UPS Operation 5.1 UPS Input Connection Plug the input of the UPS into a two-pole, three-wire, grounded receptacle. Avoid using extension cords. ATTENTION: This UPS is supplied with standard power cords and receptacles suitable for use in your area of operation. It may be installed and operated by non-technical personnel. If the mains voltage is within the acceptable range, and the bypass is enabled the UPS will enter bypass mode. “BYPASS” will be displayed in the UPS status window on the LCD display.
5.2 Turn on the UPS (Put the UPS in On-Line Mode) When the input voltage is within the acceptable range press and hold the “ON/Mute” button for at least two seconds. A few seconds later the UPS will turn on and enter on-line mode. “ONLINE” will be displayed in the UPS status window on the LCD display. The UPS will provide pure and stable AC power to the output. The UPS will also charge the batteries. 5.2.1 LCD Display in On-Line Mode Rack Display Tower Display 5.
5.4 The UPS in Battery Mode 1) When the input voltage is not within the acceptable range or there is a mains failure the UPS will enter battery mode. The batteries will continue to provide an uninterrupted supply of energy to the load. 2) When the UPS is in battery mode the LCD display panel will display the battery level by 0-25%, 26-50%, 51-75% and 76-100% and the battery voltage. The audible alarm will beep according to the battery capacity. Normally, the audible alarm will beep once every four seconds.
6. INTERFACES The UPS’s are equipped with a serial interface COM 3, USB and an interface slot COM. These interfaces can be used for: 1. 2. 3. Direct communication between UPS and a workstation/server. Integration of the UPS as client into a network with centralized monitoring via a Manage UPS NET SNMP adaptor in the slot COM. Transfer of operational states to external alarm systems via voltage-free contacts: with interface card SIC in the slot COM.
7. Emergency Power Off (EPO) Disable and Enable the EPO Function Keep Pin 1 and Pin 2 closed (shorted) for UPS normal operation. To activate the EPO function, remove the wire between Pin 1 and Pin 2. Pin 1 and Pin 2 shown in closed status. 8. Maintenance 8.1 Cleaning 1. Do not use scouring powder or plastic dissolving solutions to clean the UPS. 2. Do not allow liquid to get inside the UPS. 3. Make sure that the air vents on the UPS are not obstructed. Remove dust from the air vents with a vacuum cleaner.
8.4 Replacing Batteries The UPS does not require maintenance by the user, however, battery maintenance is recommended in accordance with IEEE Recommended Practice for Maintenance, Testing and Replacement of ValveRegulated Lead-Acid (VRLA) Batteries for Stationary Applications (IEEE Std 1188-1996). When the batteries expire, trained battery service personnel must replace them. A certified disposal/recycling company should carry out disposal/recycling of the UPS and/or batteries.
This UPS is equipped with internal batteries. The user can replace the batteries without shutting down the UPS or connected loads (hot-swappable battery design). Replacement is a safe procedure - isolated from electrical hazards. ATTENTION: Consider all warnings, cautions, and notes before replacing batteries. · The load attached to the UPS will not be protected against loss of input power during this procedure. · Battery pack is heavy. Use two hands when removing pack from unit.
5. Slide in replacement battery pack. Refer to the figure directly below: 6. Reconnect the battery connectors. Use the tie wrap supplied with the replacement battery kit to secure the two halves of the battery connector together. Re-install the battery retention plate using the screws removed in step 3. Refer to the figures directly below : 7. Align left plastic front cover and snap into place. Refer to the figure directly below: 9. Carefully pack used battery pack and send to authorized recycle center.
9. Troubleshooting 9.1 Troubleshooting Table If the UPS does not function properly, resolve the problem by referring to the table below. Symptom No warning or fault indication and no alarm even though the mains is normal. The icon is flashing and the warning code Possible cause The AC input power cord may not be firmly connected to the input of the UPS or to the mains. The AC input is connected to the UPS output. EPO function has been activated.
Symptom Fault code is shown as 43 and the icon Possible cause The UPS shut down automatically because of an overload on the output of the UPS. Remedy Remove excess loads from UPS output and restart it. The UPS shut down automatically because of a short circuit on the output of the UPS. Check the output wiring and connected devices for a short circuit. Remove the short circuit. Fault code is shown as 01, 02, 03, 04, 11, 12, 13 and 41 on the LCD display and the alarm beeps continuously.
9.2 Audible Alarm Battery Mode Alarms Beeps Once Every Four Seconds Low Battery Alarm Beeps Once Every Second Overload Alarm Beeps Twice Every Second Fault Alarm Beeps Continuously 9.3 LCD Display Abbreviation Index Abbreviation Display Content Meaning ENA Enable DIS Disable ESC Escape RAC Rack Display TOE Tower Display B.L Low Battery O.L Overload N.C Battery is Not Connected O.C Overcharge SF Site Fault E.P EPO T.P Over Temperature C.H Charger Failure B.
9.
9.5 UPS Fault When there is a fault with the UPS the fault icon flashes on the LCD display. A fault code will also be displayed directly below the flashing fault icon. When a fault occurs no output power is supplied from the UPS. 9.5.1 LCD Display in Fault Mode Rack Display 9.5.
10 APPENDIX A: SPECIFICATIONS 10.1 SURGEX UPS (100 - 120 Volt UPS’s) Specifications SurgeX UPS 1000 VA Low Voltage Model UPS-1000-OL Type SurgeX Power Rating 1000 VA / 900 W Topology On-Line Double Conversion Heat Dissipation (BTU/Hour) 520 at 100% Load Input Voltage (Nominal) Range 100-120 VAC 90-150 VAC Input Frequency 50/60 Hz ±4 (Auto Sense on Start-Up) Input Power Factor >0.95 Input Current THD <9.0% Efficiency >84.
SPECIFICATIONS CONT. SURGEX UPS (100 - 120 Volt UPS’s) specifications cont. Front Panel Controls Internal Batteries • User Hot-Swappable (See Instruction Manual) • Type - 12 V, 8.5 AH • • 1. 2. 3.
SPECIFICATIONS CONT. SURGEX UPS (100 - 120 Volt UPS’s) specifications cont. SurgeX UPS 2000 VA Low Voltage Model UPS-2000-OL Type SurgeX Power Rating 2000 VA / 1800 W Topology On-Line Double Conversion Heat Dissipation (BTU/Hour) 1171 at 100% Load Input Voltage (Nominal) Range 100-120 VAC 105-150 VAC Input Frequency 50/60 Hz ±4 (Auto Sense on Start-Up) Input Power Factor >0.95 Input Current THD <9.0% Efficiency >84.
SPECIFICATIONS CONT. SURGEX UPS (100 - 120 Volt UPS’s) specifications cont. Front Panel Controls Internal Batteries • User Hot-Swappable (See Instruction Manual) • Type - 12 V, 8.5 AH • • 1. 2. 3.
SPECIFICATIONS CONT. SURGEX UPS (100 - 120 Volt UPS’s) specifications cont. SurgeX UPS 3000 VA Low Voltage Model UPS-3000-OL Type SurgeX Power Rating 3000 VA / 2700 W Topology On-Line Double Conversion Heat Dissipation (BTU/Hour) 1756 at 100% Load Input Voltage (Nominal) Range 100-120 VAC 90-150 VAC Input Frequency 50/60 Hz ±4 (Auto Sense on Start-Up) Input Power Factor >0.95 Input Current THD <9.0% Efficiency >84.
SPECIFICATIONS CONT. SURGEX UPS (100 - 120 Volt UPS’s) specifications cont. Front Panel Controls Internal Batteries • User Hot-Swappable (See Instruction Manual) • Type - 12 V, 8.5 AH • • 1. 2. 3.
SPECIFICATIONS CONT. 10.2 Extension battery packs for use with SurgeX UPS SurgeX Battery Pack 1000 VA Low Voltage Model UPS-BPX-1000 Type SurgeX Compatible UPS UPS-1000-OL Voltage (Nominal) 24.0 VDC Battery Type 12V Flame Retardant Sealed Lead-Acid Battery Quantity 2 x 2 Strings Recharge Time 24 Hours (Single Battery Pack, 1A Charger) Length 17.25 in / 438 mm Height 3.39 in / 86 mm Depth 16.26 in / 413 mm Unit Weight 38.0 lbs. / 17.3 kg. Shipping Weight 47.0 lbs. / 21.4 kg.
SPECIFICATIONS CONT. Extension battery packs for use with SurgeX specifications cont. SurgeX UPS Battery Pack 2000 VA Low Voltage Percent Capacity Model UPS-BPX-2000 Type SurgeX Compatible UPS UPS-2000-OL Voltage (Nominal) 48.0 VDC Battery Type 12V Flame Retardant Sealed Lead-Acid Battery Quantity 4 x 2 Strings Recharge Time 24 Hours (Single Battery Pack, 1A Charger) Length 17.25 in / 438 mm Height 3.39 in / 86 mm Depth 20.20 in / 513 mm Unit Weight 65.0 lbs. / 29.5 kg.
SPECIFICATIONS CONT. Extension battery packs for use with SurgeX specifications cont. SurgeX UPS Battery Pack 3000 VA Low Voltage Percent Capacity Model UPS-BPX-3000 Type SurgeX Compatible UPS UPS-3000-OL Voltage (Nominal) 72.0 VDC Battery Type 12V Flame Retardant Sealed Lead-Acid Battery Quantity 6 x 2 Strings Recharge Time 24 Hours (Single Battery Pack, 1A Charger) Length 17.25 in / 438 mm Height 3.39 in / 86 mm Depth 24.92 in / 633 mm Unit Weight 91.5 lbs. / 41.6 kg.
© 2017 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.