User's Guide

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Uploading your readings Screen & display
The display screen on your reader is where you’ll be able to see your pet’s temperature readings
as well as other useful information.
The Bluetooth icon ( ) will appear on the screen when
your reader is connected to your smart device.
If your reader has any temperature readings stored in its
memory, this icon will appear on the screen until they’ve
been uploaded to the cloud via Bluetooth or USB.
This indicates the reader is searching for your pet’s
temperature sensing microchip.
When your reader is plugged into a computer and
uploading readings, the screen will change as shown to
indicate it is connected.
If the batteries in your reader run completely flat, this
image will display on the screen. New batteries will need
to be inserted. See page 4.
Your reader may occasionally need to undergo some
system updates to ensure you get the best service
possible. If this is the case, you will be notified via the
mobile or web app.
If your reader is not connected to Bluetooth or USB it will store the temperature
readings you take in its memory until they can be uploaded. When readings are being
stored on the product this icon will appear in the top le corner of the screen.
If you’d prefer to use our online web app and upload your readings manually, go to
suresense.sureflap.com to create an account and then, using the USB cable provided,
follow the steps below.
Plug the USB Cable into your reader and your
computer. Now wait for your computer to
recognise the reader as a new device.
Log in to your web app account and
follow the instructions for uploading your
readings: suresense.sureflap.com
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In order to upload temperature readings via Bluetooth you’ll need to make sure
Bluetooth is activated on your smart device. Then use the SureSense app to
pair your reader with your account. This way, whenever your reader and smart
device are within Bluetooth range of one another, any stored readings will
automatically upload and be visible on your app.
Changing the temperature unit between˚C & ˚F
You can alternate between the unit of temperature used on your Microchip Temperature
Reader easily using the SureSense app. However, if you wish to physically change the unit on
the product, firstly remove the batteries (if already inserted) and then follow the steps below.
Your pet’s microchip temperature will now
be displayed in Fahrenheit. To revert back to
Celsius, repeat the process.
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Press and hold the reader’s button and then
insert the batteries - see page 4.