User's Manual
7
4. The SureFlap RFID Collar Tag
We recommend microchipping over the use of collar mounted tags, as microchips are a
permanent form of identication that cannot become lost.
However, if your cat is not, or cannot, be microchipped and you choose to use the SureFlap
RFID Collar Tag, always use a safety collar that has a breakaway buckle.
The SureFlap RFID Collar Tag is a small, lightweight tag that can be attached directly to your
cat’s collar. Like microchips, each collar tag has a unique code, to prevent any non-resident
pets or strays from entering your home.
SureFlap RFID Collar Tags are available via the SureFlap website or from our retail and
veterinary stockists.
3. Microchip Type
The DualScan cat ap is compatible with all the following types of microchip commonly used
for pets.
• 15-digit microchips (also known as FDXB)
• 10-digit microchips (also known as FDXA) except those with codes starting 000..., 010...,
or 020...
• 9-digit microchips
In addition the cat ap is also compatible with the SureFlap RFID Collar Tag (sold separately).
Extensive tests have shown that the DualScan cat ap works perfectly with the vast majority
of microchips. However a very small percentage of cats have a microchip without the required
range for the cat ap – this does not mean there is a problem with the microchip. In these rare
cases please contact our customer service team for assistance.
If permanent changes to a door or wall are required for installation we strongly advise testing
the DualScan cat ap with your cat(s) rst. To test that it works for your cat carry out both the
learn process (see section 5) and then test normal operation (see section 8).