User's Manual

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17. Warranty & Disclaimer
Warranty: The SureFlap Microchip Pet Door carries a 3-year warranty from the date of
purchase, subject to proof of purchase date. The warranty is restricted to any fault caused by
defective materials, components or manufacture. This warranty does not apply to products
whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.
In the event of a part failure due to faulty parts or workmanship, the part will be replaced free
of charge during the warranty period only. At the manufacturer’s discretion a replacement
product may be provided free of charge in the case of a more serious malfunction. Your
statutory rights are not affected.
Disclaimer: The SureFlap Microchip Pet Door incorporates selective entry features which
have been designed to minimise the risk of unwanted animals entering your home. However,
it is not possible to fully guarantee the exclusion of all other animals in all circumstances.
In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept
liability for any damage or inconvenience which may be incurred.
Warning: The motorised locks and manual lock are provided exclusively to prevent the entry
of unwanted animals and is a security device. SureFlap cannot accept liability for unintended
use and the owner of this product accepts full responsibility for supervising the access in and
out of the home that it provides.
In households with children, it is essential to include the pet door in child proofing considerations.
Misuse of the pet door by a child may result in the child coming into contact with potential
dangers. For this reason, young children should be monitored at all times when in the
immediate vicinity of the pet door.
Caution: Prior to installation, it is the responsibility of the user to consult all building codes
which may influence the fitting of the pet door and assess the suitability of a given installation.
The user must also consider potential hazards present inside or outside the pet door as well
as the impact that subsequent modifications to your property may have on the existence and
use of your pet door. It is recommended that these assessments are conducted in consultation
with a construction professional.
Do not install the SureFlap Microchip Pet Door in a fire door, as it will render the fire door unfit
for purpose.
SureFlap recommends that the SureFlap Microchip Pet Door is used with your pet’s implanted
microchip, however it may also be operated using the SureFlap RFID Collar Tag. If using the
collar tag, it should only be used with a safety collar which incorporates a breakaway buckle
(cats only). SureFlap cannot accept liability for any injury or death caused by a pet’s collar.