User Manual

SureCall | www.surecall.com | 1-888-365-6283 | [e-mail] | www.surecall.com | 1-888-365-6283 | [e-mail]
11
10
LED Indicators & Troubleshooting
Specications
IMPORTANT: FCC 27.5 (d)(4): Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile and
portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP.
Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground.
Connecting the Power Supply
Note: This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the
booster, cause personal injury, and void your warranty.
Step 4: Connect to Power
Once the booster and outside antenna are connected and
in place, connect the power cord to the signal booster and
plug into a power outlet.
TROUBLESHOOTING
If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-888-365-6283, Email: [e-mail], or Visit: www.surecall.com/support
Problem Resolution
Signal booster has no
power
Connect the power supply to an alternate power source.
Be sure the power source is not controlled by a switch that can remove power from the outlet.
Check the POWER LED () on the signal booster. If it is OFF, contact tech support at:
1-888-365-6283 or [e-mail], or go to www.surecall.com/support
After installing your signal
booster system, you have
no signal or reception
Verify that cable connections are tightly tted to the booster and antenna.
Try further separating the booster and antenna.
Verify that there is usable signal where the antenna is placed.
Remember: Bars are not always a reliable measure of signal. The best way to conrm signal coverage is
the ability to place and hold a call.
Enjoy Boosted Signal
Place a call in the room where the booster is located to conrm
that your phone is receiving a boosted signal. Remember: Bars
are not always a reliable measure of signal. The best way to
conrm signal coverage is the ability to place and hold a call.
IF YOU WANT TO IMPROVE PERFORMANCE
• Identify a location outside that receives a stronger signal and move the outside antenna to that location (higher is usually
better).
• Increase the distance between the booster and outside antenna.
• Consider upgrading your outside antenna to directional outside antenna that can be aimed to your nearest cell tower.
• See more tips and tricks or contact us at www.SureCall.com/support
LED INDICATORS
LED
Position Condition Indication
Left or
Right
OFF -OR -
Solid Yellow
Normal active operation.
Left Yellow Flashing Normal operation. Automatic Gain Control (AGC) is self-adjusting.
Left Red Flashing The booster is receiving too strong of a signal which could cause the booster to automatically shut down.
If this happens, relocate the outside antenna to a location where the signal is weaker. Move in
small increments away from cell tower until Red ashing stops.
Right Yellow Flashing Automatic Gain Control (AGC) is preventing oscillation.
Increased separation between outside antenna and booster is recommended to optimize performance.
Right Red/Yellow
Alternately
Flashing
Booster has shut down to prevent oscillation.
Increased separation between the outside antenna and booster is required to continue
operation.
Booster Diagram
Left
LED
Right
LED
Power LED