User Guide
Table Of Contents
SureCall N-Range 2.0 User Guide
www.SureCall.com | 1-888-365-6283 | support@surecall.com 7
Once all components are in place and connected, place your phone in the cradle using the
expandable spring arms. Only the phone on the phone mount antenna will receive the improved
cellular signal. The optional ip tab at the bottom of the cradle can also help provide secure base
support for your device.
For the best results, remember to provide maximum separation between the cradle and the outside
antenna.
Troubleshooting
Problem Resolution
Signal booster has
no power
1. Verify that Power LED is ON (look for illuminated light).
2. Verify that power source is operational and fuse is intact.
3. Try connecting power supply to an alternate 5-15V power source.
4. If power remains OFF, contact tech support at:
» 1-888-365-6283 or support@surecall.com
After completing
installation, signal
has not Improved
1. Verify that all cable connections are tightly tted to the booster.
2. Power OFF and unplug power adapter. Then reinsert power adapter and
switch Power to ON.
Note: Bars are not always a reliable measure of signal. The best way to
conrm signal coverage is the ability to place and hold a call.
N-Range antenna
magnet doesn’t
work
For non-magnetic vehicle surfaces, use the optional adhesive tape included in
the N-Range packaging.