Use and Care Manual

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10
Troubleshooting
Check and Optimize System, if Needed
Place a call and walk throughout your space to conrm that your phone is receiving a boosted signal.
If indoor coverage is limited, consider the following factors:
1. Signal strength at the location of the outside antenna. Coverage area is directly related to the strength of incoming signal
received by the outdoor antenna. If signal is weak where the outside antenna is installed, indoor coverage will be limited.
2. Interior building materials between the inside antenna and your mobile device.
3. Separation between the outside antenna and inside antennas (minimum 25 ft. of vertical separation).
Inadequate separation will be indicated by the LEDs on your booster after start up. See “LED Indicators” on page
11 for more information.
Adjustments, if indicated by LEDs, are likely resolved by improving antenna separation. See “Antenna Isolation” on
page 11
The booster gain dials should remain at maximum level and only reduced if other recommended actions do not
resolve the issue.
WARNING: Do not attenuate the uplink and downlink dB settings below 35dB. This could cause the affected frequency band to turn off.