Installation Manual

This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless
providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are
unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at
least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
SureCall Fusion2Go
™
3.0 Fleet
SC-Fusion2Go3-NMO Rev. 3 053019
Troubleshooting
Problem Resolution
Signal booster has no
power
Verify that the Power LED is ON.
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at: 1-888-365-6283 or [e-mail]
After completing
installation, signal
coverage has not
improved
Verify that cable connections are tightly fitted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of signal. The best way to confirm signal coverage is
the ability to place and hold a call.
Specications
Fusion2Go 3.0 Fusion2Go 3.0 v2
Uplink Frequency Range (MHz): 698- 716 / 776 - 787 / 824-849 / 1850-1915 / 1710-1755
Downlink Frequency Range (MHz): 728-746 / 746 - 757 / 869-894 / 1930-1995 / 2110-2155
Maximum Gain: 50 dB
Supported Standards: CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
Gain Adjustment 20 dB (Automatic)
Input Impedance: 50 Ω
Noise Figure:
≤ 5 dB
DC Power: 6- 15V
Maximum Output Power: 1 Watt EIRP
Power Consumption: ≤ 10W
Cable: RG-174
RF Connectors: FME Male (both ends)
Certifications FCC ID: RSNF2GO3 IC: 7784A-F2GO3
Before and while wiring the power supply, disconnect vehicle battery. Hardwire installation requirements vary
by vehicle. The following is only a general guide. Check with your manufacturer’s vehicle for specific electrical
placement or requirements.
Locate a +12V accessory (“ACC”) wire that will switch on and o with the ignition. Connect to the power source
and ground.
Once connections are complete, verify operation by connecting the DC power cord connector to the signal
booster. The Power LED on the signal booster will illuminate to indicate it is receiving power and is ready for
use. Permanently secure power cable.
Place a call in a location where you previously experienced poor cell service and confirm that your phone is
receiving a boosted signal. Normal operation is indicated by Green LEDs (flashing or solid). In the event Red
LEDs appear, antenna adjustments may be needed.
888.365.6283 / +1.510.770.0469 | www.surecall.com | [e-mail]
Identify a location on the vehicle’s roof that (1) has at least a 12-inch radius clear of obstructions and other
radiating elements, such as a radio antenna and (2) at least 6 inches away from any windows.
Using a drill with a 3/4” hole saw bit, drill hole in the center of the desired location. Remove the metal collar from
the connector and insert the NMO mounting cable through the hole. (see illustration).
Position threads of the cable mount to extend through the center of drilled hole and above vehicle surface.
Screw the collar to the base mount, ensuring the mount is centered and tighten with a wrench. Next, thoroughly
clean the mounting area before screwing the antenna onto the NMO mount. Ensure full contact of the antenna
to the vehicle surface.
Note: The outside antenna must not be collocated or operating with any
other antenna or booster.
Once the antenna installation is complete, route the NMO Antenna cable
inside the vehicle. To hide the cable, run under headliner and trim to the
desired booster location on the floor of the vehicle.
OVERVIEW
3-Year Warranty
Thank you for your SureCall purchase. Please take the time to register your new product at
www.surecall.com/activate (US) or www.surecall.com/CA/activate (Canada)
SureCall warranties its products for three years from the date of purchase against defects in workmanship and/or
materials.
Products returned by customers must be in their original, un-modified condition, shipped at the customer’s expense
in the original or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise
Authorization (RMA) number printed clearly on the outside of the shipping container. RMA numbers are obtained by
contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect,
or mishandling that alters or damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the Fusion2Go 3.0 Fleet full user manual, available
online.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: [e-mail]
Visit: www.surecall.com/support to download the user manual for:
» Detailed setup instructions  Troubleshooting tips » Warranty information
Quick Setup Guide
LTE-A
LTE-V
CELLULAR
PCS
AWS
POWER
Power
Connector
Identify a location for the inside antenna on or near your front dashboard that is: (1) Within 2-3 feet of typical
cell phone location, (2) at least 8 inches (20cm) from cellular devices, and (3) at least 4 inches (10cm) from any
metal.
Peel Velcro backing o the inside antenna and apply to a clean, dry surface in your chosen location.
Or try this - Use the free vent clip provided with your product as a mounting surface then simply clip to an air
vent.
STEP 2.
INSTALL INSIDE ANTENNA
STEP 4.
CONNECT TO POWER
STEP 1.
INSTALL OUTSIDE ANTENNA
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Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and moisture.
We often suggest installing the booster beneath a seat or inside the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE. Then, connect the cable from
inside patch antenna to the connection marked INSIDE. Hand tighten the connections and secure/stow any
loose cable.
STEP 3.
PLACE BOOSTER AND CONNECT CABLES
LED Indicators
Color Condition Indication
Green Solid
Indicates normal operation.
Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is self-adjusting due to over-signal
or antenna proximity.
Red Flashing Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it has suicient separation
from the inside antenna, as well as, any potentially interfering objects or antennas
Please note: This product is designed for professional installation as the antenna is mounted
permanently through a hole drilled into the vehicle’s sheet metal.
A “soft installation” should first be performed by assembling the NMO antenna and routing the
cable through an open window. After completing the remaining installation steps and success-
ful operation is verified, proceed with permanent installation.
To Inside Patch
Antenna
To Outside NMO
Antenna
Power connector
NMO antenna
Collar
NMO Mount
Cable
Booster
Inside Patch
Antenna
12V Hardwire
Power Supply
Outside
Antenna
NMO
Mounting
Cable