Manual

SureCall | www.surecall.com | 1-888-365-6283 | [e-mail]
9
Installation
IF YOU WANT TO IMPROVE PERFORMANCE
• Identify a location outside that receives a stronger signal and move the outside antenna to that location (higher is usually better).
• Increase the distance between the booster and outside antenna.
• Optimize the angle of your outside antenna by testing at small incremental rotations.
• See more tips and tricks or contact us at www.SureCall.com/support
TROUBLESHOOTING
If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-888-365-6283, Email: [e-mail], or Visit: www.surecall.com/support
Problem Resolution
Signal booster has no
power
Connect the power supply to an alternate power source.
Be sure the power source is not controlled by a switch that can remove power from the outlet.
Check the POWER LED () on the signal booster. If it is OFF, contact tech support at:
1-888-365-6283 or [e-mail], or go to www.surecall.com/support
After installing your
signal booster system,
you have no signal or
reception
Verify that cable connections are tightly tted to the booster and antenna.
Try further separating the booster and antenna.
Check that your carrier uses the supported frequency bands (12 or 13) in your area. See ”Frequency
Band Check” on page 5 for instructions.
Verify that there is usable signal where the antenna is placed.
Remember: Bars are not always a reliable measure of signal. The best way to conrm signal coverage
is the ability to place and hold a call.
OK
Best
Antenna Position
Best Antenna SeparationBest Antenna Separation
Warning: Any product modications that use unauthorized antennas, cables, and/or coupling devices are prohibited by the FCC. Contact FCC for details:
1-888-CALL-FCC. Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.