Fusion5S ™ 3G - 4G Home Five-Band Signal Booster Kit User Guide
Table of Contents Thank you for purchasing SureCall’s Fusion5s cellular signal booster kit. Fusion5s was specifically designed to eliminate frustrations over dropped calls, limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes up to 6,000 square feet. The Fusion5s provides enhanced cellular signals for multi-carrier 2G, 3G and 4G voice and data reception.
How It Works SureCall’s Fusion5s is a high-quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage. Fusion5s works with two antennas: • An inside antenna that communicates with your cell phone. • An outside antenna that communicates with the cell tower. Signals sent from a cell tower are received by the outside antenna, amplified by the booster and then sent to your phone via the inside antenna.
Package Contents 1. Unpack all package contents. For missing or damaged items, contact your reseller. 2. Turn over the signal booster and record the model and serial number for reference: Serial #: Purchase Date: 3. Keep the carton and packing material to store the product in case you need to return it.
Package Contents Note: Fusion5s is available in four kits that are customized to your particular needs.
Before You Install Step 1. Make sure you have positioned the booster close enough to an existing electrical outlet. Step 2. Make sure you have sufficient cable length between proposed outside antenna location and booster connector. Step 3 Make sure you have sufficient cable length between proposed inside antenna location and booster connector. Additional cable may be purchased from your dealer, if needed. Installation Overview Step 1. Find the outside area that has the strongest signal.
Installing Your Hardware Step 1. Find the area with the Strongest Signal The signal booster requires a minimum cellular signal of low –100 dBm. Signal readings usually appear as a negative number (for example, -85). The more bars you get, the closer the dB gets to zero. Aim for a signal close to -50dB. Signals stronger than -50dB may cause the booster to shut down (see the graph below).
Installing Your Hardware Step 2. Install the Outside Antenna 1. Outside omni antennas receive and send signals in a 360º radius. Yagi, or directional antennas work best when facing the direction of cellular phone towers. Mount the outside antenna as high as possible. If you are installing a Yagi antenna set it up facing the cellular tower in the area where you located the best signal source (see step 1 on the previous page). 2.
Installing Your Hardware Fusion5’s omni antennas come with equipment for mounting on a vertical wall. For best results the antenna should be mounted in an upright position. Step 1: Unscrew antenna from L-mounting bracket on antenna base with hands, or wrench, if needed. Step 2: Using vertical plate of bracket, mark position of desired placement with pencil or marker. Step 3: Unscrew nut on end of stucco screw and remove it along with lock washer and regular washer.
Installing Your Hardware Step 3. Install the Inside Antenna Inside antennas come in omni-directional (dome) and flat panel versions. Antenna Separation Table Required Between Outside and Inside Antenna Amplifier gain n atio par e s a enn ant Min. separation (ad) 40dB 5-6’ 45dB 15-20’ 50dB 50’ 55dB 60’ 65dB 75-80’ 72dB 100’-110’ Note: As you can see from the table above, acquiring the recommended inside and outside antenna separation optimizes coverage significantly.
Installing Your Hardware The SC-222W multi-band plastic antenna is an omni-directional interior antenna that gathers signals from all sides. Range of antenna is dependent on three factors: 1) physical obstructions, 2) power generated by booster and 3) reception from outside signal received and distributed by outside antenna. Besides the antenna itself, parts include mounting equipment for either a flat horizontal surface or a wall. It should be mounted in an upright position for best results.
Installing Your Hardware Step 4. Install the Signal Booster 1. Select a location close to a working AC outlet. Do not expose the signal booster to excessive heat, direct sunlight, moisture, and airtight enclosures. 2. If you’d like to mount the booster to a wall, mark location of screw tabs on the wall in the desired location 3. Use supplied screws or appropriate screws for surface of mounting location and drill through screw tab holes on booster. 4.
Installing your Hardware Booster Hardware The following image shows the key hardware components on the cellullar booster. Refer to this image as you install your Fusion5s kit components. N conector to inside antenna Connector to Inside Antenna Power Switch Power Jack N conector to outside antenna LED Designation Description 1 LTE 707 Uplink and Downlink OFF = normal operation. RED = LTE AT&T warning. Power off booster immediately. 2 LTE 781 Uplink and Downlink OFF = normal operation.
Installing Your Hardware Step 5. Configure Gain Settings 1. Find the PCS, Cellular, LTE-A, LTE-V and AWS dials on top of the signal booster. 2. Set the dials according to the coverage area and the distance between the indoor and outdoor antennas (see below). Alert Alert Alert Alert Alert LTE-A LTE-V CELLULAR PCS AWS 44 39 OFF 49 54 59 64 dB Gain 44 39 OFF If Coverage Area is ...
Troubleshooting In the event you encounter a problem, follow the suggestions below to resolve the issue. Problem Resolution Signal booster has no power Verify that the booster switch is turned on. Connect the power supply to an alternate power source. Be sure the AC outlet is working and is not controlled by a wall switch that can cut power to the outlet. If the green POWER LED on the signal booster is OFF, return the power supply to SureCall. Contact tech support at 1-888- 365-6283 or support@surecall.
Specifications 16 Problem Resolution The Alert LEDs flash after the initial activation period. Lower the dial above the blinking LED by 5dB (for example, from 65 to 60) and monitor the bars on your cell phone to see whether reception has improved. The Alert LEDs continue to flash The singal booster shuts down automatically, and then restarts after 60 seconds. Turn down the PCS, Cellular or LTE/AWS dial that is oscillating dial that is to prevent the signal booster from shutting down automatically.
Kitting Information Kitting Information *All equivalent antennas and cables are suitable for use with the Fusion5s booster. Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.
Warranty Three-Year Product Warranty SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Warranty Limitations of Warranty, Damages and Liability: EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC.
This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.