Dual-Band Wireless Adjustable Cellular Booster / Kit INTRODUCTION PRINCIPLES OF OPERATION 2 SURECALL FLEX 2GO PACKAGES 3 FLEX 2GO BOOSTER HARDWARE 4 PACKAGE CONTENTS FLEX 2GO (CM-FLEX2GO) User Guide FLEX 2GO Kit for Vehicles 5 SITE SELECTION 5 INSTALLATION INSTRUCTIONS 6 TROUBLESHOOTING 3G Vehicle Cell Booster & Kit 2 9 SPECIFICATIONS 13 SAFETY INFORMATION 14 WARRANTY 15
INTRODUCTION Introduction Congratulations on purchasing the SureCall Flex 2Go kit, the finest cellular amplifier available for your vehicle! SureCall adjustable cellular boosters and kits remove the frustration over dropped calls, limited range, and slow data rates by amplifying incoming and outgoing cellular signals in vehicles.
INTRODUCTION SureCall Flex 2Go Packages Package Package Contents 50dB booster with auto shutdown CM-FLEX2GO Magnetic mount antenna – CM200 Patch antenna with 12’ cord – CM110W DC car charger (18’cord) – for vehicle use Velcro® and screw-mounting kit Flex 2G Kit for vehicles (CM-FLEX2GO) SureCall, Inc. All rights reserved.
INTRODUCTION Flex 2Go Booster Hardware The following figure shows the key hardware components on the Model CM-FLEX2GO cellular booster. Refer to this figure as you install your SureCall Flex 2Go. Outdoor Antenna Connector (not shown) Alert LED Cellular-800 Dial Alert LED PCS1900 Dial Digital Interface Digital Interface Indoor Antenna Connector Power Connector Flex 2G Kit for vehicles (CM-FLEX2GO) SureCall, Inc. All rights reserved.
PACKAGE CONTENTS Package Contents Unpack all package contents, compare them against the package contents list, and check for damage. For missing or damaged items, contact your reseller. Keep the carton and packing material to store the product or if you need to return it. Site Selection For optimum performance, select a location for your booster that: Is under the seat of the vehicle, for example. Is away from excessive heat, direct sunlight, or moisture. Has proper ventilation.
INSTALLATION INSTRUCTIONS Installation Instructions The Flex 2Go booster kit is suited for installation in a vehicle or motor home. Refer to the figure below when performing the following procedures. Step 1: Connect the Outside Antenna 1. Mount the magnetic antenna in a location that: Is on top of the vehicle. Has at least a 12-inch radius clear of obstructions and other radiating elements, such as a radio antenna. Is at least 4 - 6 feet from the inside antenna. 2.
INSTALLATION INSTRUCTIONS 2. Using the supplied cable, connect the antenna to the booster connector marked INSIDE (see page 4). 3. Hand tighten the connection. Step 3: Mount the Booster 1. Select a location for your booster, such as under the driver’s seat. Step 4: Connect to DC Power 1. Connect the Power Cord. Connect the DC power cord to the booster before plugging it into the cigarette lighter adapter. Verify that all connections to the booster are tight and secure. 2.
INSTALLATION INSTRUCTIONS If the red LED goes ON, it is the result of one of two factors. 1. More antenna separation is needed. Most likely, the easiest way to achieve this is to move the magnetic mount antenna farther to the back of vehicle away from the inside patch antenna. 2.
TROUBLESHOOTING Troubleshooting Flex2go - Other Kitting Options Vehicle Kit Component Prod No. Descritpion Outdoor Antenna CM200 Coax cable, CM174 10’ Indoor Patch Antenna Coax cable CM174 CM110W 10’ Marine Kit Component Prod No. Descritpion Outdoor Antenna CM288W Galaxy 5412-P CM240 Cable Indoor Panel Antenna CM240 Cable CM004-40FN 40Feet CM248W CM004-20FN 20Feet Desk top/RV Kit Component Prod No. Descritpion Outdoor Antenna CM288W CM240 Cable, CM004-40FN outdoor side.
TROUBLESHOOTING In the unlikely event you encounter a problem, use the following steps to identify and resolve the issue. Problem Booster has no power Resolution 1. Verify that the switch on the power supply is turned on and red LED is ON. 2. Connect the power supply to an alternate power source. 3. Be sure the power source is not controlled by a switch that can remove power from the outlet. 4. Check the green POWER LED on the booster. If it is OFF, return the power supply to SureCall.
TROUBLESHOOTING Problem After installing the Resolution 1. Check the outside signal closest as you can to booster system, you the outside antenna. To measure your existing have no signal or cell signal: reception where your Apple iPhoneD: dial *3001#12345#*and press car is parked. Call. In the top-left corner, a number replaces the bars. Android devices: download apps to measure exact signal strength, such as Network Signal Info in Google Play store.
TROUBLESHOOTING Problem Resolution Your booster restarted Each SureCall booster is equipped with Auto and shut down for 15 Shutdown if there's danger of cell tower minutes, and is now interference. The location where your car is parked shut down may be too close to a cell tower. Drive to a location permanently. that provides sufficient distance from the cell tower to prevent the booster from automatically shutting down.
SPECIFICATIONS Specifications Specification Flex 2Go Kit (CM-FLEX2GO ) Uplink Frequency Range (MHz): 824-849 1850-1910 Downlink Frequency Range (MHz): 869-894 1930-1990 Supported Standards: GSM,CDMA,EDGE,HSPA,EVDO,LTE Input/Output Impedance: 50 Average Gain: 50dB Noise Figure: 5dB VSWR: 2.
FCC INFORMATION Safety Information This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
WARRANTY Warranty 1. SureCall, Inc. warrants to the Buyer that each of its products, when shipped will be free from defects in material and workmanship and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall, Inc.’s option, to repair or replace any product or part thereof which shall within TWO YEARS of purchase as determined by examination by SureCall, Inc., prove defective in material and/or workmanship.
48346 Milmont Drive Fremont, California 94538 USA 888.365.6283 Fax: 510.996.7250 www.surecall.com SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.
