Specifications

W arning: Unauthorized antennas, cables, and/or coupling devices are prohibited by the FCC. W arning: Unauthorized antennas, cables, and/or coupling devices are prohibited by the FCC.
SureCall EZ 4G Signal Booster | [e-mail] 8
ENGLISH
TROUBLESHOOTING
In the event you encounter a problem, follow the suggestions below to resolve the issue. To
resolve issues indicated by the LEDs, refer to “LED Lights Explained”.
Problem Solution
My EZ 4GV will not
Power On.
Connect the power supply to an alternate power source.
Verify that the power source is not controlled by a switch that has removed
power from the outlet.
If the Power LED on the signal booster is still Off, contact SureCall tech
support.
1-888-365-6283 or [e-mail]
After completing the
installation, my indoor
signal coverage has not
improved.
1. Verify that all cables components are connected.
2. Read the Antenna Separation LED lights Antenna Separation and
create as much distance as possible.
3. Read the Verizon Signal Strength LED lights and relocate the Signal
Booster to a location with a stronger Verizon signal.
Both of the red Antenna
Separation and Verizon
Signal Strength lights are
blinking red.
Create more distance between your Signal Booster and Internal Antenna.
CONTACT SURECALL TECH SUPPORT
If you have any questions during your installation, get in touch with our team of Technical
Support Experts. We are US-based and available 24-7.
Call: 1-888-365-6283
Email: [e-mail]