Installation Manual

LIMITED WARRANTY
Superwinch Inc. (“Seller” or “Superwinch”) warrants to the original retail buyer only (“Buyer”) that all genuine SUPERWINCH hub products, hub parts and hub components
(“Products”) shall be free of defects in materials and workmanship from provable date of purchase of the new Product for as long as Buyer owns the vehicle on which
the Products are installed. Any Product that Superwinch determines to be defective will be repaired or replaced at Superwinch’s sole discretion without charge to Buyer
upon Buyer’s compliance with these procedures. Seller or its Authorized Agent may make reasonable charges for parts and labor for repairs not covered by this Limited
Warranty. The warranties set forth herein are exclusive and in lieu of all other warranties, whether oral or written, express or implied.
LIMITED WARRANTY PROCEDURE
When contacting Seller, Buyer shall mail, ship or otherwise deliver to Seller at the address noted below (1) the Product; (2) a written description of the problem;
(3) Buyer’s name, address and telephone number; and (4) a copy of the original sales receipt. Mail, ship or otherwise deliver the Product, required information and
copies to Seller, postage or shipping prepaid. CONTACT SUPERWINCH WARRANTY SERVICE AT 1-800-323-2031 FOR A RETURN AUTHORIZATION NUMBER PRIOR TO
RETURNING PRODUCT TO SUPERWINCH.
LIMITATIONS AND EXCLUSIONS
Repair and/or replacement of the Product is the sole and exclusive remedy for Buyer. This warranty does not apply to defects in any Product caused by: (1) normal wear
and tear; (2) failure to comply with any installation, operation or maintenance instructions provided by Superwinch including but not limited to use of grease or subjecting
the Product to loads in excess of the load listed in the Owner’s Manual or instructions for the particular Product and model number; (3) commercial or industrial use;
(4) alteration or modification by parties other than Superwinch; (5) misuse, abuse, neglect, accident, Acts of God or terrorism; or (6) other causes beyond the control
of Superwinch after delivery of the Product by Superwinch to its authorized distributor. If any model or sample was shown to Buyer, such model or sample was used
for illustrative purposes only and shall not be construed as a warranty that the Product shall conform to the sample or model.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE FOLLOWING ARE HEREBY EXCLUDED AND DISCLAIMED:
(1) All warranties with respect to the Product’s finish.
(2) All warranties of fitness for a particular purpose.
(3) All warranties of merchantability.
(4) All claims for consequential or incidental damages.
Some states or jurisdictions do not allow limitations or exclusions in consumer transactions, and these limitations or exclusions may not apply to Buyer. The warranty
gives Buyer specific legal rights and there may be others. If a warranty is deemed to apply to this Product, it shall be limited for a period of one (1) year from the provable
date of purchase of the new Product. NO agent, dealer, distributor, or employee of Seller is authorized to make modifications to this warranty, and not such statements,
whether oral or written, shall be binding on the Seller.
INQUIRIES
Any inquiries regarding compliance with warranties provided herein may be addressed in writing to Superwinch Inc. or to Superwinch, Ltd. at the addresses noted below.
Superwinch Limited Warranty
Superwinch, Inc. Superwinch, Ltd.
Winch Drive Union Mine Road, Pitts Cleave
Putnam, CT 06260 Tavistock, Devon PL 19 OPW
U.S.A. England
Tel. [phone] Tel. [phone]
Fax [phone] Fax [phone]