Datasheet

3-3
Chapter 3: Troubleshooting
•System confi guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at support@supermicro.com or by fax at: (408) 503-8000, option
2.
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The P8SCTsupports up to 4 GB of ECC/Non-ECC, unbuffered DDR2-
533/400, two-way interleaved or non-interleaved SDRAM. See Section 2-4 for
details on installing memory.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are expe-
riencing no problems with your system. Updated BIOS fi les are located on our
web site at
(http://www.supermicro.com/support/bios/). Please check our BIOS
warning message and the info on how to update your BIOS on our web site. Also,
check the current BIOS revision and make sure it is newer than your BIOS before
downloading. Select your motherboard model and download the BIOS fi le to your
computer. Unzip the BIOS fi les onto a bootable fl oppy and reboot your system.
Follow the Readme.txt to continue fl ashing the BIOS.
(
*Warning: Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!)
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install the
applications you need. Applications on the CD include chipset drivers for Windows
and security and audio drivers.
Question: Why can't I turn off the power using the momentary power on/off
switch?
Answer: The instant power off function is controlled by the Power Button Mode
setting in BIOS. When the On/Off feature is enabled, the motherboard will have
instant off capabilities as long as the BIOS has control of the system. When the
Standby or Suspend feature is enabled or when the BIOS is not in control such
as during memory count (the fi rst screen that appears when the system is turned
on), the momentary on/off switch must be held for more than four seconds to shut
down the system. This feature is required to implement the ACPI features on the
motherboard.