User's Manual

45Troubleshooting
14.0 Troubleshooting
Problem Cause Solution
The device does not start. The stainless steel mixing bowl is not
positioned correctly.
Insert the stainless steel mixing bowl
correctly. (see “Default Preset” section,
step4)
The lid or the steamer tray have not
been placed correctly onto the stainless
steel mixing bowl.
Place the lid or the steamer tray on
correctly. (see “Default Preset” section,
step5–7)
No power supply. Check if the power plug is connected to
the socket-outlet. Check if the socket-
outlet works.
Liquid is leaking from
under the main unit.
The blade has not been inserted
correctly, causing the stainless steel
mixing bowl to leak.
Insert the blade correctly. (see “Default
Preset” section step1 –3)
The rubber ring is defective. Replace with a new rubber ring (see
“Replacement Parts” section to purchase
new rubber ring)
No temperature can be
set.
Speed setting 4–10 is selected. At these speed settings, there is a risk of
hot food spilling, so the speed range is
limited to only 0–3.