SlabHeat Installation Manual

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Watts Radiant 4500 E. Progress Place Springfield, MO 65803-8816
800-276-2419
(toll-free phone) 417-864-6108 (phone) 417-864-8161 (fax) www.wattsradiant.com
Electric Indoor Slab Heating Products
10-year Limited Warranty
Watts Regulator Co. d/b/a Watts Radiant (Watts Radiant) warrants its electric slab heating cable (the Product) to be free from defects in materials and
workmanship under normal usage for ten (10) years from the date of manufacture. Thermostats and controls sold by Watts Radiant are warranted, parts and
materials, to be free from defects in material and workmanship for two (2) years from the date of purchase. The sole remedy for such defects in thermostats and
controls within the warranty period is product replacement. This Limited Warranty is transferable to subsequent owners.
In the event any Products are determined by Watts Radiant to be defective in materials or workmanship within the warranty period, Watts Radiant will refund all
or part of the manufacturer’s published list price for the Products at the time of purchase.
In order to make a claim, you must do the following:
(a) Provide Watts Radiant with sucient details relating to the nature of the defect, the manner in which the Product was installed, the history of operation,
and any repairs that may have been made.
(b) At Watts Radiant’s discretion and your expense, ship the Product to Watts Radiant or our local representative or distributor.
(c) Provide proof that the Product was installed in accordance with the applicable Product Installation Manual and any special written design or installation
guidelines by Watts Radiant for this project.
(d) Provide proof that the Product was installed in accordance with the National Electrical Code (NEC) or the Canadian Electrical Code (CEC), and all
applicable local building and electrical codes.
(e) Provide a retail sales receipt or proof of purchase.
Watts Radiant shall not be responsible for the following:
(a) The costs of any labor or materials required to repair or replace any defective Products or controls that are not authorized in writing by us.
(b) The costs of any labor or materials required to remove, repair or replace flooring materials.
(c) Any freight or delivery costs related to the Products, the controls, or any related flooring or electrical products.
Watts Radiant assumes no responsibility under this Limited Warranty for any damage to the Products caused by any trades people, visitors on the job site, or
damage caused as a result of post-installation work. This Limited Warranty shall be invalidated by any abuse, misuse, misapplication or improper installation of
the Products.
DUE TO DIFFERENCES IN BUILDING AND FLOOR INSULATION, CLIMATE, AND FLOOR COVERINGS, WATTS RADIANT MAKES NO REPRESENTATION THAT THE FLOOR
TEMPERATURE WILL ACHIEVE ANY PARTICULAR TEMPERATURE, OR TEMPERATURE RISE. UL® STANDARD LISTING REQUIREMENTS LIMIT THE HEAT OUTPUT OF
CABLES TO 15 WATTS PER SQUARE FOOT DEPENDING ON CABLE INSTALL SPACING. AS SUCH, USERS MAY OR MAY NOT BE SATISFIED WITH THE FLOOR WARMTH
THAT IS PRODUCED. WATTS RADIANT DOES WARRANT THAT ALL PRODUCTS WILL PRODUCE THE RATED OUTPUT LISTED ON THE PRODUCT NAMEPLATE, WHEN
OPERATED AT THE RATED VOLTAGE.
The sta at Watts Radiant is available to answer any questions regarding the proper installation or application of the Products at this toll-free phone number:
800-276-2419. If you are ever in doubt about the correct installation procedure to follow, or if the Products appear to be damaged, you must call us before
proceeding with the installation or proposed repair.
WATTS RADIANT MAKES NO OTHER WARRANTIES AND EXPRESSLY DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THE REMEDIES SET FORTH HEREIN ARE THE SOLE REMEDIES FOR BREACH
OF WARRANTY. WATTS RADIANT FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
ARISING FROM OWNERSHIP OR USE OF THESE PRODUCTS, INCLUDING PERSONAL INJURY, INCONVENIENCE, LOSS OF USE OR LOSS OF INCOME. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF WATTS RADIANT HAS ANY AUTHORITY TO EXTEND OR
MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.
Some states do not allow the exclusion or limitation of incidental or consequential damages and some states do not allow limitations on how long implied
warranties may last. Therefore, the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may
also have other rights, which vary from state to state. SO FAR AS IS CONSISTENT WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE
DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO TEN YEARS FROM
THE DATE OF MANUFACTURE.
Terms and Conditions
Shipping Discrepancies: Incoming materials should be inventoried for completeness and for possible shipping damage. Any visible damages or
shortages must be noted prior to accepting the material. Once the receiving personnel accept the material on their dock, they have relieved the freight
company of any responsibility. Any discrepancy concerning type or quantity of material shipped, must be brought to the attention of Watts Radiant within 15
days of the shipping date entered on the packing slip for the order.
Return Policy: Watts Radiant items may be returned within 180 days from the date of purchase, if they are not damaged or used. There will be a 25%
restock charge applied to items returned due to overstock or customer order error. All returned items must be in new condition. Products, controls or other
parts that have a quality defect will be replaced (not credited) at no charge to the customer. If an item is shipped in error, there will be no restocking charge.
All items returned, for replacement, credit or repair, must have a Returned Goods Authorization (RGA) number, or they will not be accepted. Please call our
order desk for an RGA number. Products older than 180 days are excluded from these terms and conditions and may not be returned.
Products that have been damaged, or Products that have been cut, may not be returned. This includes Products that have had mortar or concrete materials
applied to them. These Products cannot be repaired and cannot be resold; therefore, we cannot accept them.
Effective: APRIL 1, 2011. This warranty applies to all Products purchased after this date.