Operating Instructions

EUROPEAN WARRANTY

1. General

This warranty is granted without prejudice and in addition to the

recognized rights for the consumer vis-à-vis the seller provided in

the Royal Legislative Decree of 16 November, approving the

restated text of the General Law for the Protection of Consumers

and Users and other complementary legislation. Therefore, the

recognized legal rights for the consumer are not limited or excluded

according to the relevant Regional, National or European legislation.

This warranty shall be valid in all the European Union Member

States with the limitations that legally correspond in the country in

which they are intended to be implemented in accordance with

their implementing legislation.

Notwithstanding the foregoing, SUNSTECH shall respect the rights

and limitations related to the product warranty that legally

correspond in each of the States listed in the Attachment in

accordance with their implementing legislation for any product

provided that it is intended for the EU market and has been

purchased or used by the consumer or user within the EEA.

2. Legal Warranty

This SUSTECH product has a two (2) year warranty counting from

the date of delivery and/or purchase. During the above timeframe,

SUNSTECH shall be held responsible for any lack of conformity of

the product in relation to the contract in accordance with the

provisions of the Law for the Protection of Consumers and Users,

that shall entitle the consumer to request the repair or replacement

of the product, unless one of these options is objectively impossible

or disproportionate.

Accordingly, the remedy (i.e. the repair or replacement) shall be

deemed to be disproportionate if it imposes unreasonable costs on

the seller. In order to determine this, the following shall be

considered: (i) the value of the product if there were no lack of

conformity; (ii) the relevance of the lack of conformity; and (iii) if the

other form of remedy could be carried out without major

inconvenience to the consumer and user.

To determine whether the costs are unreasonable, the costs

incurred by one form of remedy must be significantly higher than

the costs corresponding to the other form of remedy.

In addition, the consumer may choose between requesting a

reduction in the price or terminating the contract, if he is not

entitled to demand the repair or replacement of the product and

whenever these actions would not be completed within a

reasonable timeframe and would cause more inconvenience to the

consumer and user. However, the termination shall not take place

where the lack of conformity is minor.