Installation and Operating Guide

-10-
TROUBLESHOOTING
TROUBLE
CAUSE
SOLUTION
PILOT TROUBLE
No spark.
Not pushing piezo all the way down until "click"
Lead wire loose at piezo igniter
Lead wire loose at electrode
Lead wire broken
Piezo ignitor not properly grounded
Electrode gap to ODS pilot not correct
Piezo ignitor is defective
Review Lighting Instructions
Tighten connection
Tighten connection
Replace lead wire
Tighten lock nut
Adjust gap to 3 mm (0.118")
Replace piezo ignitor
Spark, but no pilot ignition.
Pilot (ODS) clogged
Main gas supply not on
Knob not in "PILOT" position
Knob not depressed enough when turning from
"OFF" to "PILOT"
Air in gas line when installed
Defective pilot regulator (NG only)
Clean pilot assembly and replace if necessary
Turn on gas
Make sure knob is in correct position
Retry pressing knob all the way down
Repeat ignition operation until air is eliminated
Replace regulator
Pilot goes out when knob is
released.
Knob is not depressed long enough
Pilot flame does not touch thermocouple
Thermocouple connection at valve may be loose
Thermocouple is damaged
Gas valve is damaged
After pilot is lit, hold down for 30 sec.
Replace pilot if manifold gas pressure checks OK
Tighten connection firmly
Replace thermocouple
Replace gas valve
BURNER DOES NOT LIGHT
Pilot stays lit.
Burner orifice clogged
Burner orifices not correct size
Extremely low inlet gas pressure
Gas valve is defective
Clean or replace orifices
Replace with correct size
Contact gas supplier
Replace gas valve
IMPROPER BURNER PATTERN
Slight smoke or odor during
initial operation.
Residues from manufacturing process or dust
Problem will be eliminated after a few hours of
operation
Whistling noise during
ignition or operation and
backfiring
Burner orifice(s) restricted/damaged orifices
Burner damaged or cracked
Gas regulator malfunction
Clean/replace burner
Replace burner
Replace regulator
Not all burners lighting or
burning properly.
Burner orifices are dirty
Low gas pressure
Knob adjusted between settings
Clean or replace orifices
Contact gas supplier
Turn knob until it locks at desired setting
Heater produces unwanted
odors.
Odors can be caused by odors in room such as
paint, hair spray, new carpet, etc.
Low fuel supply in LP tanks
Ventilate room and discontinue use of odor
producing products while heater is operating.
If problem persists, contact gas supplier
Refill supply tank
HEATER SHUTS OFF IN USE
ODS operates properly.
Enough fresh air is not available
Open window for ventilation
Even if well ventilated, ODS
operates
ODS malfunction
Replace ODS assembly
HEATER HAS BEEN UNDER
WATER
Water in control section of heater
DO NOT USE. Consult your gas supplier