Warranty
Definitions
“SUNSKY®” Corrugated Polycarbonate sheets (hereinafter the “Product”) are
hereby warranted by Palram Americas, Inc. (hereinafter the “Manufacturer”),
subject to the terms contained herein.
Scope of Warranty
This warranty applies only when the Product is used on a commercial
structure, and applies only to the original owner (the “Owner”) at the time
the Product is installed. In this warranty “Owner” shall also mean a lessee
or sublessee who installs the Product or contracts to have it installed at a
leased property which it occupies at the time of installation.
Light Transmission Warranty
The Product shall not lose more than 10% of its light transmitting capacity
for a period of ten (10) years from the Commencement Date (the “Permitted
Decrease”) as a direct result of the effect of solar radiation as measured
according to the procedures in ASTM D1003-77 (hereinafter referred to as
“Decrease”). Decrease is measured by comparing the Product’s original
light transmitting capacity vs. a cleaned sample taken from the claim site.
Breakage Warranty
The Product shall not break due to excessive loss of impact strength as
a direct and exclusive result of impact of hail measuring up to 1 inch in
diameter in size, and attaining up to 20 meter/sec. in velocity, for a period
of ten (10) years from the Commencement Date (hereinafter referred to as
“Breakage”).
Loss of impact strength will be determined by testing conducted by the
Manufacturer according to ISO 6603/1-1985(E) and/or ASTM D-5628–95
method F, to be applied on a sample of the broken sheet provided by the
Owner. The Breakage warranty applies only if the sample is tested and
broken such that water is permitted to leak through the sheet.
Commencement Date
The commencement date of this Warranty (the “Commencement Date”)
shall be the date of the Product’s manufacture or, if such date does
not appear on the Product, the date the Product was first sold by the
Manufacturer to a distributor, retailer, other reseller or end user, as
applicable.
Limitations
This warranty shall be valid only if:
• The Product is used for commercial purposes as specified by the
Manufacturer.
• The original proof of purchase is presented.
• The Product is stored, installed, handled, cleaned and maintained in
accordance with the Manufacturer’s written instructions which are
available on-line at www.palramamericas.com/Products/Corrugated-
Sheets/SUNSKY/, and is used only in a customary fashion.
Except for the Manufacturer’s Breakage Warranty, the Product is not
warranted against Decrease or Breakage due to natural disasters.
This warranty does not cover any costs and expenses of removal and
installation of the Product or taxes or shipping cost or any other direct or
indirect losses which may result from the Product failure.
SUNSKY®
10 Year Light Transmission / Hail Limited Commercial Warranty
Claims and Notifications — Every warranty claim must be submitted in
writing to the Manufacturer or original dealer promptly after occurrence
of Decrease or Breakage, enclosing the original sales receipt or other proof
of purchase and this warranty. Owner may make only one claim under the
warranty against Decrease for any particular installation over the lifetime of
the Product. The claimant must allow the Manufacturer an opportunity to
inspect any or all of the sheets involved and the installation site itself while
the sheets are still in their original position and have not been removed,
moved or altered in any way, or upon the Manufacturer’s request, return
a sample of the sheets to the Manufacturer for testing. The Manufacturer
reserves the right to investigate independently the cause of any failure.
Compensation — If a claim is covered under this warranty, the
Manufacturer will provide the Owner with free replacement Product or, at
the Manufacturer’s discretion, refund all or part of the original purchase
price paid by Owner, in accordance with the Refund Tables listed below.
Replacement Product is warranted only for the balance of the warranty on
the original Product.
Refund Tables
Loss of Light Transmission
If over a specific period of time the Product loses a greater percentage of its light
transmitting capacity than the Permitted Decrease allowed during that time under
the Light Transmission Warranty (i.e., 10% for 10 years), and the Manufacturer elects
to make a refund rather than supply replacement Product, the applicable refund
percentages are as follows, based on the time elapsed from the Commencement
Date to the time the loss is reported to the Manufacturer:
Time Elapsed After
Commencement Date
Owner will be refunded this percentage of
original purchase cost
End of 5th year 100%
End of 6th year 50%
End of 7th year 40%
End of 8th year 30%
End of 9th year 20%
End of 10th year 10%
After 10th year 0%
Breakage
If the Product fails to meet the Breakage Warranty, and the Manufacturer elects
to make a refund rather than supply replacement Product, the applicable refund
percentages are as follows, based on the time elapsed from the Commencement
Date to the time the Breakage is reported to the Manufacturer:
Time Elapsed After
Commencement Date
Purchaser will be refunded this percentage of
original purchase cost
To end of 3rd year 100%
End of 4th year 85%
End of 5th year 70%
End of 6th year 55%
End of 7th year 40%
End of 8th year 30%
End of 9th year 20%
End of 10th year 5%
After 10th year 0%