Warranty
LABOR WARRANTY
Labor is defined as the work completed by a technician in your home.
Futura Marketing does not include any labor warranty. The customer will
be responsible for all labor costs.
What Will We Do to Correct Problems?
Structural Warranty: During the twenty-five (25) year period after this
warranty starts, we will pay the retail repair costs or retail replacement
costs to repair or replace the shell structure. If we replace your spa more
than five (5) years after the warranty period starts, we will not pay for the
costs of the installed plumbing components. You must pay for the
installed plumbing components.
Surface Finish Warranty: During the first five (5) years of this warranty,
we will pay the retail repair costs to repair the surface finish or the retail
replacement costs to replace the spa, at our election. During the
remainder of the warranty period, we will pay 50% of the retail repair
costs to repair the spa surface finish or 50% of the retail replacement
costs to replace the spa. If we replace your spa more than five (5) years
after the warranty period starts, we will not pay for the costs of the
installed plumbing components. You must pay for the installed plumbing
components.
Plumbing Warranty; Parts Warranty; Component Warranty: We will
provide a replacement part.
All Warranties: If we determine that repair is not feasible, we reserve the
right to provide a replacement spa equal in value to the purchase price
you paid for your spa.!