Warranty

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2017 Sunset Bay Spas Limited

Warranty

WARRANTY FOR U.S. MODELS BUILT IN 2016

Sunset Bay Spas warrants certain speciﬁc parts of the spa described

below. The warranties apply only to the person who ﬁrst purchased the

spa and is non-transferable. In this limited warranty, Futura Marketing is

called “we” and the original purchaser of the spas is called “you”.

If you have your original proof of purchase, the warranties will start on

whichever occurred later of (1) your date of purchase or (2) the date the

spa was manufactured. If you do not have your proof of purchase, the

warranties begin on the date the spa was manufactured.

Twenty-ﬁve Years on Spa Shell Structure. We warrant that the spa

shell structure (meaning the ﬁberglass reinforcements) will not leak due

to defects in workmanship and materials for a period of twenty-ﬁve (25)

years from the date the warranty starts.

Fifteen Years on Spa Shell Surface. We warranty that the exterior acrylic

surface ﬁnish will be free from blistering and cracking due to a defect in

material or workmanship for a period of ﬁfteen (15) years from the date

the warranty starts.

Two Years on Spa Plumbing. We warrant that the plumbing

components will be free from defects in workmanship and materials for a

period of two (2) years from the date the warranty starts.

Two Years on Spa Electronic Control Systems, Pumps(s) and Heater.

We warrant that the factory-installed electrical components will be free

from defects in workmanship and materials for a period of two (2) years

from the date the warranty starts.

Two Years on Permawood Spa Cabinet. We warrant that the

Permawood Spa Cabinet will be free from defects in workmanship and

materials for a period of (1) one year from the date the warranty starts.

Normal ware or appearance is not included.

Summary of content (6 pages)

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2017 Sunset Bay Spas Limited Warranty WARRANTY FOR U.S. MODELS BUILT IN 2016 Sunset Bay Spas warrants certain specific parts of the spa described below. The warranties apply only to the person who first purchased the spa and is non-transferable. In this limited warranty, Futura Marketing is called “we” and the original purchaser of the spas is called “you”.
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One Year on Ozone Generator. We warrant the ozone generator (ozonator) will be free from defects in workmanship and materials for a period of (1) one year from the date the warranty starts. One Year on L.E.D Lights. We warrant any L.E.D. Lights to be free from defects in workmanship and materials for a period of (1) one year from the date the warranty starts. One Year on Spa Cover. Spa covers are warranted for one year from the date the warranty starts by the manufacture of the spa cover.
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LABOR WARRANTY Labor is defined as the work completed by a technician in your home. Futura Marketing does not include any labor warranty. The customer will be responsible for all labor costs. What Will We Do to Correct Problems? Structural Warranty: During the twenty-five (25) year period after this warranty starts, we will pay the retail repair costs or retail replacement costs to repair or replace the shell structure.
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Warranty Performance To make a claim under this warranty, contact us directly at the addresses listed below. Do not contact the retailer from whom you purchased the spa. You must give us written notice of your warranty claim and, if you have it, a copy, of your proof of purchase, within ten (10) days of the time when you first discover the claim.
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Costs and Charges not Covered by this Warranty This warranty does not cover the costs of transportation to and from us to get warranty service or replacements. You must pay the transportation costs. We do not pay for the costs to get access to or to remove the spa or the part from where it is installed. We do not pay to install any replacement part or spa, such as labor costs you may incur to install the replacement part or spa.
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paid for this spa. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. Our only liability and your only remedy for any claim against us from any cause whatsoever is the repair or replacement of the defective part as set forth above or, at our option, a refund of the purchase price paid by you.