Manual

8
TROUBLE SHOOTING
BEFORE COTACTING THE MANUFACTURER, PLEASE CHECK THE FOLLOWING
POSSIBILITIES.
PROBLEM POSSIBLE CAUSE SOLUTION
Unit fails to operate
 Power is OFF
 Power cord is unplugged
 Water tank not fitted correctly
 Water tank is full
 Defrosting
 Switch power ON
 Restore power cord
 Re-position water tank
 Empty water tank
 After defrosting, unit will
dehumidify again
Performance decreased
 Blocked air filter
 Room windows and doors are open
 Obstacles in air outlet or inlet
 Wash nylon filter
 Close windows and doors
 Remove obstacles
Unit is noisy
 Unstable setting of unit
 Blocked filter
 Reposition unit
 Wash nylon filter
The following displays indicate an error or problem:
Display code Problem What to do
P1 Defrosting starts
Unit will automatically restart
after defrosting
P2 Water tank is full Empty the tank
E1
Humidity sensor is off or short-
circuit
Turn off unit and contact
Sunpentown.
E2
Temperature sensor is off or
short-circuit
Turn off unit and contact
Sunpentown.
If you still cannot solve the problem after trying the above, unplug unit and contact
Sunpentown Int’l Inc.