Sunpak S34‐TSR Outdoor Gas Infrared Patio Heater Installation, Operation and & Maintenance Instructions Installer: Please take the time to read and understand these instructions prior to installation. Installer must provide a copy of this manual to the owner. Owner: Keep this manual in a safe place in order to provide your service technician with the necessary information.
Sunpak® Infrared Heaters Table of Contents 1. Sunpak heaters work like the sun Warnings projecting radiant heat down to warm your patio and guests. This heater was designed for outdoor installation however breezes will affect the heating efficiency and severe weather conditions will cause the safety system to shut down the heater. For your safety you must read and understand the following warnings before continuing. 2. Basic Operation 3. Heater Layout and Design 4. Installation / Service 5.
Sunpak® Infrared Heaters Basic Heater Operation Sunpak S34 TSR is an outdoor gas‐fired infrared heater which is operated with a wireless remote control. The heater can be operated at a High setting with an input of 34,000 BTU/Hr or at a LOW setting of 25,000 BTU/Hr. Each heater comes with wireless operating remote controls that are pre‐programmed for that heater. The number located on the louvered end of the heater corresponds to the number on the remote control.
Sunpak® Infrared Heaters Patio Design Consideration Heater Layout and Design Sunpak® heaters were specifically designed to provide heated comfort in an outdoor environment. They have been used on outdoor patios across the United States and Canada for over 20 years. When properly integrated into a patio design, Sunpak® heaters generally increase the comfort level 5 to 10 degrees Fahrenheit outdoors. The heating effectiveness will depend on air temperature, wind velocity and other factors.
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Sunpak® Infrared Heaters Warning: Heater must be level in the lengthwise direction.
Sunpak® Infrared Heaters Gas Supply Installation/Service Instruction Receiving Equipment On receipt of equipment it is suggested that a visual inspection be made for external damage to the carton. If the carton is damaged, a note should be made on the Bill of Lading when signing for the equipment. Remove the heater from the carton. If there is damage, report the damage to the carrier immediately.
Sunpak® Infrared Heaters Gas Piping 1. 2. 3. WARNING 4. Suspension Hazard Mounting kits and hanging supports must be able to withstand a minimum working load of 75 lbs (33 kg). Failure of the supports can result in death. 5. Local codes regarding head clearance requirement must be observed. 7. 6. Heater Mounting and Support 8. Heaters shall be mounted in a fixed position independent of gas and electrical supply line. Hangers and brackets shall be of noncombustible material.
Sunpak® Infrared Heaters Ventilation 1. 2. 3. Regular Service and Maintenance Over time, particularly during long periods of non‐use, the heater can accumulate dirt and debris in and around the pilot and the burner. Routine maintenance should be performed at least once a year by a qualified service agency to insure the heater is operating properly. More frequent service may be required for heaters located near waterfronts. If local service is not available call your natural gas or propane supplier.
Sunpak® Infrared Heaters You must remove the Sunpak Face Trim to connect power to the heater. The Sunpak Face Trim is secured with four (4) screws, two (2) located along each side of the heater. Basic Wiring Sunpak S34‐TSR requires 7.5 VDC for its controls. In most cases you will be running low voltage wire from the Power Adapter plugged into a 120 VAC outlet. The Power Adapter is not water proof and must be weather protected.
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Sunpak® Infrared Heaters Basic TSR Trouble Shooting Problem Possible Causes No Spark to pilot No red indicator light on remote control device No power to the heater How to Fix • Replace batteries in remote control device • • • Replace remote control device Verify power adapter is plugged into a live 120 VAC outlet Verify wiring is properly connected to the heater module • • Make sure remote control is within 25 feet of the heater Make sure ID Number on remote corresponds to number on heater.
Sunpak® Infrared Heaters Trouble Shooting Remote Controls Error Code: Reason Solution Module has four “beeps” every one second Warns user that the pilot flame sensor detects a pilot flame already present when ignition sequence is initiated. This fault will also occur if pilot flame sensor on main control module is shorted to ground Adjust the sensor electrode to 3/16” for the pilot hood and 3/8” from the spark electrode. Make sure the electrode is within the flame zone.
Sunpak® Infrared Heaters 3. Press and release the learn button on the heater control. Press the button on the wireless device within 10 seconds. Make sure the remote’s red indicator light went on while pressing the remote. 4. The heater should now recognize the wireless device. a. Press the button on the wireless device b. Press the button c. Press the button d. Leave heater on HI for first 5 minutes If the heater does not light, repeat procedure 4..
Sunpak® Infrared Heaters Warranty THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. In accordance with the warranty terms and conditions specified below. Infrared Dynamics (the warrantor) will furnish at our option the ORIGINAL OWNER, 1) a replacement Infrared Dynamics’ heater or 2) a replacement part for any component part which fails before one year when used for residential use. When the heater has been used for other than single family residential application the warranty shall be 90 days.
