User's Manual
Table Of Contents
- 1 About this Manual
- 2 Safety Instructions
- 3 Product Introduction
- 4 Installation Flow
- 5 Unpacking and Storage
- 6 Mechanical Installation
- 7 Electrical Connection
- 7.1 Safety Instructions
- 7.2 Port Introduction
- 7.3 Overview
- 7.4 Connecting to the Inverter
- 7.5 Connecting to the Meteo Station
- 7.6 Connecting to the Energy Meter
- 7.7 Wiring of DI Signal
- 7.8 Wiring of DO Signal
- 7.9 Wiring of AI Signal
- 7.10 Wiring of PT Signal
- 7.11 Connecting to the Remote Monitoring Device
- 7.12 Connecting to the AC Power Supply
- 7.13 Connecting to the DC Power Supply
- 7.14 Earthing Connection
- 8 Commissioning
- 9 Web Interface
- 9.1 Running Requirements
- 9.2 Login Steps
- 9.3 Web Main Interface
- 9.4 Operation Procedure
- 9.5 Overview
- 9.6 Device Monitoring
- 9.7 Device Maintenance
- 9.8 History Data
- 9.9 System
- 9.9.1 Running Information
- 9.9.2 System upgrade
- 9.9.3 Log export
- 9.9.4 Rebooting
- 9.9.5 Reset all setting
- 9.9.6 Remote Maintenance
- 9.9.7 Message Export
- 9.9.8 System Time
- 9.9.9 Forwarding Configuration
- 9.9.10 IEC104
- 9.9.11 MODBUS
- 9.9.12 Third-party portal
- 9.9.13 Forward GOOSE Service Configuration
- 9.9.14 Interface
- 9.9.15 MPLC
- 9.9.16 More
- 9.9.17 About
- 10 Grid Dispatching
- 11 Maintenance
- 12 Troubleshooting
- 13 FAQ
- 14 Appendix A: Technical Data
- 15 Appendix B: Related Drawings
- 16 Appendix C: General Information
91
We need the following information to provide you the best assistance:
• Model of the device
• Serial number of the device
• Date of the device
• Fault code/name
• Brief description of the problem
CChhiinnaa ((HHQQ))
Sungrow Power Supply Co., Ltd
Hefei
+86 551 65327834
service@sungrowpower.com
AAuussttrraalliiaa
Sungrow Australia Group Pty. Ltd.
Sydney
+61 2 9922 1522
service@sungrowpower.com.au
BBrraazziill
Sungrow Do Brasil
Sao Paulo
+55 0800 677 6000
latam.service@sungrowamericas.com
FFrraannccee
Sungrow France
Lyon
+33420102107
service@sungrow-emea.com
GGeerrmmaannyy,, AAuussttrriiaa,, SSwwiittzzeerrllaanndd
Sungrow Deutschland GmbH
Munich
+49 (0)89 1307 2620
service@sungrow-emea.com
GGrreeeeccee
Service Partner – Survey Digital
+30 2391052757
service@sungrow-emea.com
IInnddiiaa
Sungrow (India) Private Limited
Gurgaon
+91 080 41201350
service@in.sungrowpower.com
IIttaallyy
Sungrow Italy
Verona
+39 0800 974739 (Residential)
+39 045 4752117 (Others)
service@sungrow-emea.com
JJaappaann
Sungrow Japan K.K.
Tokyo
+ 81 3 6262 9917
service@jp.sungrowpower.com
KKoorreeaa
Sungrow Power Korea Limited
Seoul
+82 70 7719 1889
service@kr.sungrowpower.com
User Manual 16 Appendix C: General Information