Product Manual

Incorporated in Queensland A.C.N. 010 809 168 A.B.N. 81 010 809 168
BRISBANE
11-15 Oasis Court, Clontarf, QLD 4019
Phone : [phone] Fax : [phone]
E-mail : [e-mail]
www.aussietraveller.com.au
MELBOURNE
235A Barry Road, Campbellfield VIC 3061
Ph: 03 9357 6565 Fx: 03 9357 6515
E-mail: [e-mail]
I00109A9\9
12 MONTH WARRANTY
SUNBURST CLASSIC
AND PROOF OF PURCHASE
CUSTOMER
NAME
ADDRESS
State
Post Code
Yes, my Sunburst Classic Awning & Curved Roof Rafter has been installed by an authorized Aussie Traveller Dealer
and the awning and curved roof rafter are in satisfactory condition. My dealer has also given me full instruction
on the use and maintenance of the awning and curved roof rafter.
Purchaser's Signature
DEALER
NAME
ADDRESS
State
Post Code
Yes, I have installed the purchaser's Sunburst Classic Awning & Curved Roof Rafter and it is in satisfactory
condition. I have also given the purchaser instructions on the use and maintenance of the awning and the curved
roof rafter.
Dealers Signature
Date of Installation
Date of Purchase (If Not Installed)
Size Colour
Aussie Traveller Pty Ltd
11-15 Oasis Court PO Box 126
Clontarf, Queensland, Australia Clontarf Beach Qld 4019
Telephone [phone]
Facsimile 07 3284 5969
12 MONTH WARRANTY
A. Duration: Aussie Traveller guarantees the awning for a period of 12 months from date of original purchase.
B. Who receives this warranty? The original purchaser only, and may not be assigned or transferred to subsequent owners.
C. This warranty covers: Defects in materials or workmanship as follows:
1. The vinyl fabric is warranted against
(i) Holes caused by mildew (Mildew will form on dust and dirt and stain fabric if fabric is not kept clean).
(ii) Excessive cracking, peeling, hardening or loss of strength while used under normal conditions.
(iii) Excessive fading (a slight colour change may occur due to ultraviolet rays).
2. All hardware components including roller are warranted not to bend or break if not subjected to high winds, water pooling or
accidents.
D. This warranty does not cover
1. Damage to fabric caused by storm, wind and rain. Stretching of fabric caused by water pooling on fabric.
2. Breakage or bending of hardware due to storm, wind, rain or water pooling on fabric.
3. Labour charges connected with installation of replacement or repaired parts.
4. Implied warranties including those of merchantability and fitness for a specific purpose are limited to 12 month from original
purchase date. Liability for indirect or consequential expenses under any and all warranties is excluded. Under no
circumstances shall Aussie Traveller be liable for any injury, loss or damage, direct or inconsequential, arising from use of the
awning.
5. Any damage or failure due to accident, normal wear and tear, purchaser's neglect, improper maintenance or failure to use
product in accordance with operation instructions provided with product.
6. Awnings not installed by an authorized Aussie Traveller dealer. Awnings not installed in accordance with installation
instructions provided with product. Damage or failure due to parts left off during installation. Damages (holes, scrapes,
abrasions) or failure caused by or during installation.
7. Freight expenses to and from Aussie Traveller in shipping defective and replacement parts.
8. Failure or damage that results from use of Aussie Traveller awnings in connection with any other product not specifically
approved in writing by Aussie Traveller.
E. Responsibilities of Aussie Traveller under this Warranty
1. Repair or replace defective parts at no charge within the first 12 months from original purchase date.
F. Responsibilities of Purchaser
1. Complete warranty registrations forms and return to Aussie Traveller within 10 days of original purchase or show dated proof
of purchase to qualify for any credits due under provisions for coverage.
2. Promptly notify seller or alternately Aussie Traveller of any claims.
3. Obtain a Return Authorisation Number from the seller or Aussie Traveller, and return product or part to an authorised Aussie
Traveller distributor. NO returns will be accepted without a Return Authorisation Number.
4. All freight expenses to and from the Aussie Traveller distributor or Aussie Traveller.
5. All labour charges and travel costs connected with installation or replacement parts must be paid by purchaser.
6. In addition to returning defective parts as described above, Aussie Traveller at our discretion only, may ship parts to purchasers
on a C.O.D. basis, payable by purchaser at full retail price. Upon determination by Aussie Traveller that the original parts are
defective, Aussie Traveller will notify purchaser of such determination, and will issue appropriate credit to purchaser. (This
option will minimize the period of time during which purchasers is unable to use original parts.)
7. Use reasonable care in maintenance, operation, use and storage of product in accordance with instruction contained in
operation instruction.
Because of the difficulty in establishing the severity of weather, which an awning can stand up, Aussie Traveller does not cover
any damage caused by weather. We have designed awnings to retract and be secured within seconds to avoid such
circumstances. The purchaser should investigate insurance coverage when damage is caused by weather.
Please retain this portion for future reference
Serial Number: Purchase Date: / /
SERIAL NUMBER
If Applicable
Please Detach and Return to Aussie Traveller
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