- Sun Storage Virtual Tape Library VTL User Guide

238 VTL User Guide • May 2008 G • 96267
Youcanonlyimportand exportdatabetweenaphysi c al tapedeviceanda virtual
tapedeviceofthe sametype,usingphysicalandvirtualmediaofthesame
capacity.
2. If dissimilar physical and virtual devices or media are being used, stop here.
Correct the condition, and retry the import/export job.
3. If physical and virtual devices are identical or if making them so does not solve
the problem, see if compressed data is being imported/exported.
4. If compressed data is being imported/exported, make sure that virtual and
physical media have the same uncompressed capacity.
Import/exportoperationsfailifthetargetmediadoesnothaveenoughcapacityto
accommodatedecompresseddata.

5. If compression is not an issue, see “The export/import job is not complete” on
page 238.
Case: Theexport/importjobisnotcomplete
1. If dissimilar media capacity is not the problem, make sure that the job is not still
running. In the VTL console, select the Import/Export Queue, and search for
related export/import jobs.
2. If a related job is found, the job is not yet complete. Stop here, and recheck it later.
Jobsareonlylistedinthequeuewhileactive,solistedjobsarestillrunning.
3. If related jobs are not listed in the queue or if the problem persists after the job
completes, use the VTL console to examine the Event Log for failure messages.
4. If failure messages are found, stop here, correct the error condition(s), and retry
the import/export job.
5. If the problem persists, see “Virtual tape barcodes duplicate physical tape
barcodes” on page 238.
Case: Virtualtapebarcodesduplicatephysicaltapebarcodes
1. If export/import problems persist, make sure that virtual and physical tapes each
have their own, unique barcodes. Use the VTL console to Inventory the physical
library, and check the results against the virtual tapes.
2. If duplicates are found, stop here. Correct the situation, and retry the
import/export operation.
3. Otherwise, see “A physical tape library or device is not ready” on page 238.
Case: Aphysicaltapelibraryordev iceisnotready
1. Check the status of physical tape drives.