Tablet Accessory User Manual

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Chapter 7
Troubleshooting
This chapter discusses a number of topics and approaches related to diagnosing
problems in your iIS process management system.
This chapter covers the following kinds of troubleshooting information:
• alarms
• exceptions
• messages
• performance indicators
Introduction
iIS provides a number of tools to help you diagnose engine problems or problems
in process execution with your iIS enterprise applications:
• the Process Engine Alarms window
• the engine component log files
• the iIS Console Trace window
• the Engine Event Trace window
• the iIS Console performance charts
These tools all display various types of information that can be useful in
uncovering and diagnosing the cause of problems.