Owner's manual

Appendix B Error Messages 149

Help Error Messages

TABLE B-4 Help Messages

Application Error Messages

TABLE B-5 Application Messages

Error Message Corrective Action

Could not find help.txt file in archive. Java

Archive may be corrupt.

The SUNWsmgr package was not installed correctly, or

has become corrupted: re-install the SUNWsmgr

package.

Error Message Corrective Action

User Login Failed. Enter correct login ID and password and retry.

Failed reading Fabric from file … Verify that Fabric file exists and has correct permissions.

Error encountered while accessing selected

configuration file.

Verify that configuration file exists and has correct

permissions.

This function is not available to guest user. Login as admin or superuser and retry.

This function only available to super user. Login as superuser and retry.

Invalid ip Address: … Enter a correct IP address and retry.

Could not save topology to switch … Verify network connection

to Fabric and retry.

1. Verify network connection to Fabric:

Check that the correct IP address for the Fabric is entered in the Fabric Display. If the address is incorrect, then enter the correct IP

address for the network switch in the Fabric.

Verify thatthe gateway addressis correctly configuredon the workstation. If thegateway is incorrect,then configure the correctgate-

way.

Verifythatthe Fabric isaccessiblethrough the network. For example,ping theswitch andverify thatresponses arenotbeing dropped.

If the Fabric is not accessible, then diagnose network the problem, or try to access the Fabric from a different workstation.

TrytoaccesstheFabric from a workstationonthe same subnetwork astheFabric. IftheFabricismanageableonthe same subnetwork,

but is not manageable through a network gateway, then examine the network configuration (gateway address, subnet mask, etc.) on

the network switch to verify that it is correct..

Examine the switch itself. Verify that the switch is powered on, and that the heartbeat LED is blinking

normal ly. If the heartbeat indicates an error, then contact customer support.