Warranty
SNOW JOE
®
 + SUN JOE
®
 REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS: 
Snow Joe
®
 + Sun Joe
®
 operating under Snow Joe
®
, LLC 
warrants this refurbished product to the original purchaser 
for 90 days against defects in material or workmanship when 
used for normal residential purposes. If a replacement part or 
product is needed, it will be sent free of charge to the original 
purchaser except as noted below.
The duration of this warranty applies only if the product is 
put to personal use around the household. It is the owner’s 
responsibility to correctly perform all maintenance and minor 
adjustments explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit  
snowjoe.com/help or email us at help@snowjoe.com for 
instructions. Please be sure to register your unit beforehand to 
speed up this process. Certain products may require a serial 
number,  typically  found  on  the  decal  axed  to  the  housing 
or guard of your product. All products require a valid proof  
of purchase.
EXCLUSIONS:
• Wearing  parts  like  belts,  augers,  chains  and  tines  are 
not covered under this warranty. Wearing parts can  be 
purchased at snowjoe.com or by calling 1-866-SNOWJOE  
(1-866-766-9563).
• Batteries  are  covered  in  full  for  90-days  from  the  date  of 
purchase. 
Snow Joe
®
 + Sun Joe
®
 may from time to time change the design 
of its products. Nothing contained in this warranty shall be 
construed as obligating Snow Joe
®
 + Sun Joe
®
 to incorporate 
such design changes into previously manufactured products, 
nor shall such changes be construed as an admission that 
previous designs were defective.
This warranty is intended to cover product defects only.  
Snow Joe
®
, LLC is not liable for indirect, incidental or  
consequential damages in connection with the use or misuse of 
the Snow Joe
®
 + Sun Joe
®
 products covered by this warranty. 
This warranty does not cover any cost or expense incurred  
by the purchaser in providing substitute equipment or service 
during reasonable periods of malfunction or non-use of this 
product while waiting for a replacement part or unit under this 
warranty. Some states do not allow exclusions of incidental 
or consequential damages so the above exclusions may not 
apply  in all states.  This  warranty  may  give  you  specic  legal 
rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST. 
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online 
at snowjoe.com, via email at help@snowjoe.com or tweet us  
@snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
 + Sun Joe
®
products exported from the United States and Canada should 
contact their Snow Joe
®
 + Sun Joe
®
 distributor (dealer) to obtain 
information applicable to your country, province or state. If for 
any reason, you are not satised with the distributor’s service, 
or if you have diculty obtaining warranty information, contact 
your Snow Joe
®
 + Sun Joe
®
 seller. If in the event your eorts 
are unsatisfactory, please reach out to us directly.

