Replacement Part List

14
• Cracked or broken rails
• Spread rails
Turn the saw over, check the underside of the guide bar, and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe
®
SWJ804E electric pole saw online at snowjoe.com or, to order
by phone, contact Snow Joe
®
+ Sun Joe
®
customer service at
1-866-SNOWJOE (1-866-766-9563).
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 24).
Do not mount a new chain with a worn sprocket or vice-versa.
Troubleshooting
Troubleshooting Tips
Most problems are easy to x. Consult the troubleshooting
table for common problems and solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
mWARNING! Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
pole chain saw.
Troubleshooting Table
Daily Checklist, Cleaning
+ Storage
Daily Checklist
To help maintain your electric pole chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
mWARNING! Do not plug in the power cord until you
have completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; ll with only new chain
oil specically formulated for chain saws.
NOISES: If you notice anything unusual, such as odd vibrations
or sounds, shut the saw OFF immediately. Remove the power
cord and check the saw for any damage.
< 0.5 mm
Fig. 24
Problems Corrective Action
The saw
motor fails
to start
• Check that you installed the extension cord
properly into the pole saw power cord receptacle
and that you plugged the extension cord into a
live 120 V outlet.
• Make sure that you fully depress and hold the
safety lock button before squeezing the ON/OFF
trigger switch.
• The chain tension is too tight; re-tension.
• The chain tension is too tight; re-tension.
• The chain oil tank is empty; rell.
• The lubrication holes are plugged; clean them out.
• The chain tension is too tight; re-tension.
• The guide bar or chain is damaged; inspect
and replace the damaged part.
The saw
runs, but
the chain
speed is
low
Bar and
chain
running
hot and
smoking
The saw
motor
runs, but
the chain
is not
turning