Replacement Part List
12
•  Cut branches under tension from the bottom up to avoid 
binding the pole chain saw.
•  Keep the tree between you and the pole chain saw while 
limbing. Cut from the side of the tree opposite the branch 
you are cutting.
If the Saw Becomes Pinched or Trapped
1.  Wait for the blade to stop, wait ve minutes for the saw to 
cool, unplug the power cord, and wear gloves to protect 
your hands from the chain teeth.
2.  If you can reach the limb from the ground, lift the limb 
while holding the saw. This should release the “pinch” and 
free the saw.
3.  If the saw is still trapped, call a professional for assistance.
Minimize Kickback
Kickback may occur when the moving chain contacts an 
object at the upper portion of the tip of the guide bar or when 
the wood closes in and pinches the pole chain saw in the 
cut. Contact at the upper portion of the tip of the guide bar 
can cause the chain to dig into the object and stop the chain 
for an instant. The result is a lightning-fast reverse reaction, 
which kicks the guide bar up and back toward the operator. If 
the pole chain saw is pinched along the top of the guide bar, 
the guide bar can be driven rapidly back toward the operator. 
Either of these reactions can cause loss of saw control, which 
can result in serious injury. Do not rely exclusively upon the 
safety devices built into the saw. As a pole chain saw user, you 
should take several steps to keep your cutting jobs free from 
accident or injury.
Take the following precautions to minimize kickback:
•  Before you start the unit, make sure the pole chain saw is 
not contacting any object.
•  Always grip the pole and handle rmly with both hands 
when the unit is running. Place one hand on the pole and 
your other hand on the molded handle with your thumbs 
and ngers encircling the pole and handle. A rm grip 
combined with proper positioning of the handle against 
your body will help you maintain control of the saw if 
kickback occurs.
•  Make sure that the area in which you are cutting is free 
from obstructions.
•  Do not let the kickback danger zone area of the guide bar 
contact a log, branch, fence, or any other obstruction that 
could be hit while you are operating the pole chain saw 
(Fig. 12).
•  Always cut with the unit running at full speed. Fully 
squeeze the ON/OFF trigger and maintain a steady 
cutting speed.
•  Wear non-slip gloves for maximum grip and protection.
•  Extend the pole only to the length required to reach 
the limb cut. Do not extend the rear handle above 
waist height.
Maintenance
Please contact an authorized Snow Joe
®
 + Sun Joe
®
 dealer 
or call the Snow Joe
®
 + Sun Joe
®
 customer service center 
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance 
operations not foreseen in this manual. Any operation 
performed in an unauthorized service center or by unqualied 
personnel will completely invalidate the warranty.
mWARNING! For your safety and that of others:
•  Correct maintenance is essential to maintain the original 
eciency and safety of the machine over time.
•  Keep all nuts, bolts, and screws tight to be sure the 
equipment is in safe working condition.
•  Never use the machine with worn or damaged parts. 
Damaged parts are to be replaced and never repaired.
•  Only use original Snow Joe
®
 + Sun Joe
®
 replacement 
parts. Parts that are not of the same quality can seriously 
damage the equipment, compromise safety, and invalidate 
the warranty.
mWARNING! Always unplug the power cord before 
performing any adjustments, maintenance, or repairs to your 
pole chain saw.
•  Use protective gloves when handling the bar and chain.
•  Keep the bar encased in its sheath, except when working 
directly on the bar or the chain.
•  Never dispose of oils or other polluting materials in 
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep 
the cooling air vents clean and free of sawdust and debris.
Chain Tension
Check the chain tension before using the saw when the chain 
is cold. The correct tension of a cold chain is when there is no 
slack on the underside of the guide bar; the chain is snug, but 
you can rotate it by hand without binding. 
During normal saw operation, the temperature of the chain will 
increase. The drive links of a correctly tensioned warm chain 
will hang approximately 0.050 in. (1.25 mm) out of the bar 
groove (Fig. 22). Be aware that a chain tensioned while warm, 
may be too tight upon cooling. Check the “cold tension” before 
next use. The chain must be re-tensioned whenever the ats 
on the drive links hang out of the bar groove (Fig. 22).










