Replacement Part List

14
Troubleshooting
Troubleshooting Tips
Most problems are easy to x. Consult the troubleshooting
table for common problems and solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
mWARNING! Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
pole chain saw.
Troubleshooting Table
Problems Corrective Action
The saw
motor fails
to start
• Check that you installed the extension cord
properly into the pole saw power cord receptacle
and that you plugged the extension cord into a
live 120 V outlet.
• Make sure that you fully depress and hold the
safety lock button before squeezing the ON/OFF
trigger switch.
• The chain tension is too tight; re-tension.
• The chain tension is too tight; re-tension.
• The chain oil tank is empty; rell.
• The lubrication holes are plugged; clean them out.
• The chain tension is too tight; re-tension.
• The guide bar or chain is damaged; inspect
and replace the damaged part.
The saw
runs, but
the chain
speed is
low
Bar and
chain
running
hot and
smoking
The saw
motor
runs, but
the chain
is not
turning
Chain Maintenance Table
33
3/8
inches mm
Drive Links Chain Pitch Chain Gauge
File Diameter
inches
mm inches mm
9.5 0.050 1.3 45/32