Replacement Part List

14
Troubleshooting
• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that
its parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems Possible Cause Possible Solution
Machine refuses
to start
Battery is at.
The battery protection system is
active.
Charging the battery.
Turn o the unit and wait for 5 minutes, then turn on
the unit again
Check the hoses and connections are airtight.
Clean or replace valves/seals.
Please call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
Charging the battery.
Clean the nozzle.
Allow machine to run by holding the trigger until
regular working pressure resumes.
Check that the water supply corresponds to the
specications required.
WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
Clean the nozzle.
Clean the water inlet lter.
Straighten out the hose to remove any kinks/blockages.
Wait for pump/hoses or accessories to thaw.
Connect inlet water.
Clean the lter.
Clean the nozzle.
Pump sucking air.
Valves dirty, worn out, or stuck.
Pump seals worn out.
Battery is at.
Nozzle partially blocked.
Air in inlet hose.
Inadequate supply of mains water.
Nozzle partially blocked.
Water lter blocked.
Hose kinked.
Pump/hoses or accessories frozen.
No water supply.
Water inlet lter blocked.
Nozzle blocked.
Fluctuating pressure
Machine stops
Machine pulsating
Machine starts, but
no water comes out