Replacement Part List

14
Troubleshooting
Problems Possible Cause Possible Solution
Product does not
start
• Not connected to power supply.
• Power cord or plug is defective.
• Other electrical defect to the
product.
• Connect to power supply.
• Please call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Please call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Use a proper extension cord.
• Connect to another power source.
• Clean the air vents.
• Replace with new blade.
• Only cut branches complying with the capacity.
• Replace with new blade.
• Tighten bolts/nuts.
• Extension cord not suitable for
operation with this product.
• Power source (e.g. generator)
has too low voltage.
• Air vents are blocked.
• Blade is worn/damaged.
• Thickness of branches exceeds
capacity.
• Blade is damaged.
• Bolts/nuts are loose.
Product does not
reach full power
Unsatisfactory result
Excessive vibration
or noise
Optional Accessories
m
WARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this pole hedge trimmer. Contact Snow Joe
®
+ Sun Joe
®
if
you are unsure whether it is safe to use a particular replacement part or accessory with your pole hedge trimmer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
Snow Joe
®
+ Sun Joe
®
Power Joe SJTW-A
14-gauge 50-foot extension cord with
lighted end
Universal wall bracket with mounting
hardware
PJEXT50-B
ModelAccessories Item
1
2
SJWB
(Fits most Snow Joe
®
+
Sun Joe
®
tools)