Replacement Part List
11
SNOW JOE
®
 + SUN JOE
®
 CUSTOMER PROMISE
PRODUCT REGISTRATION: 
Snow Joe
®
, LLC (“Snow Joe
®
 + Sun Joe
®
”) strongly encourages 
you  to  register  your  purchase.  You  can  register  online  at  
snowjoe.com/ProductRegistration, or  by  printing  and  mailing 
in  a  registration  card  available  online  from  our  website,  or 
calling our Customer Service Department at 1-866-SNOWJOE  
(1-866-766-9563), or  by e-mailing  us at  help@snowjoe.com. 
Failure to register your product purchase will not diminish your 
warranty  rights. However,  registering  your  purchase  will allow 
Snow Joe
®
 + Sun Joe
®
 to better serve you with any of your 
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe
®
 + Sun Joe
®
 to the owner 
of this Machine (a “Machine” consists of a product powered by 
a  motor)  for  residential  and  personal  household  use  only.  This 
Warranty does not apply to products used for commercial, rental 
or  re-sale  purposes.  Should  ownership  of  this  machine  change 
during  the  2-year  period,  please update  the Machine’s  owner 
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe
®
 + Sun Joe
®
 warrants to the owner that if this Machine 
fails within 2 years from the date of purchase due to a defect in 
material or workmanship or as a result of normal wear and tear 
from ordinary household use, Snow Joe
®
 + Sun Joe
®
 will send a 
replacement part or product, as needed, free of charge and with 
free shipping to the original purchaser.
If, in Snow Joe
®
 + Sun Joe
®
’s sole discretion, the failed Machine 
cannot be repaired with a part, Snow Joe
®
 + Sun Joe
®
 will elect to 
either (A) send a new Machine at no charge and with free shipping 
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used 
commercially  or  in  non-household  applications.  This  Warranty 
does not cover cosmetic changes that do not aect performance. 
This Warranty is only valid if the Machine is used and maintained 
in  accordance  with  the  instructions,  warnings  and  safeguards 
contained in the owner’s manual. Snow Joe
®
 + Sun Joe
®
 will not 
be responsible for the cost of any unauthorized warranty repairs. 
This  warranty  does  not  cover  any  cost  or  expense  incurred by 
the purchaser in providing substitute equipment or service during 
reasonable  periods  of  malfunction  or  non-use  of  this  product 
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered 
under this warranty,  and  can  be  purchased at  snowjoe.com or 
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are 
covered in full for 90-days from the date of purchase.
Repair,  replacement or refund  of the  purchase price  are the 
exclusive remedies of purchaser and the sole liability of Snow Joe
®
+ Sun Joe
®
 under this warranty.  No  employee  or representative 
of Snow Joe
®
 + Sun Joe
®
 is  authorized  to  make  any additional 
warranty or  any modication  to this  warranty which  may be 
binding upon Snow Joe
®
 + Sun Joe
®
.  Accordingly, purchaser 
should not rely upon any additional statements made by any 
employee or representative of Snow Joe
®
 + Sun Joe
®
. In no event, 
whether  based  on  contract,  indemnity,  warranty,  tort  (including 
negligence),  strict  liability  or  otherwise,  shall  Snow  Joe
®
 +  
Sun Joe
®
  be  liable  for  any  special,  indirect,  incidental,  or 
consequential  damages,  including,  without  limitation,  loss  of 
prot or revenue.
Some states do not allow limits on warranties. In such states, the 
above limitations may not apply to you. 
Outside the USA, other warranties may apply.
ABOVE ALL ELSE, Snow Joe
®
 + Sun Joe
®
 are dedicated to you, our customer. We strive to make your experience as pleasant 
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We 
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe
®
 + Sun Joe
®
 promise.
OUR PROMISE: Snow Joe
®
 + Sun Joe
®
 warrant new products for two years from the date of purchase. If your product does 
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending 
you a new or comparable  product at no charge. How cool is that!  Before you know it, you’ll be back  in  action cutting, 
sawing, mowing, washing and…?










