Replacement Part List
15
SNOW JOE
®
 + SUN JOE
®
 REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS: 
Snow Joe
®
 + Sun Joe
®
 operating under Snow Joe
®
, LLC warrants 
this refurbished product to the original purchaser for 90 days 
against defects in material or workmanship when used for normal 
residential purposes. If a replacement part or product is needed, 
it will be sent free of charge to the original purchaser except as 
noted below.
The duration of this warranty applies only if the product is put to 
personal use around the household. It is the owner’s responsibility 
to correctly perform all maintenance and minor adjustments 
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit  
snowjoe.com/help or email us at help@snowjoe.com for 
instructions.  Please  be  sure  to  register  your  unit  beforehand  to 
speed up this process. Certain products may require a serial 
number,  typically  found on  the  decal  axed  to  the  housing 
or guard of your product. All products require a valid proof  
of purchase.
EXCLUSIONS:
• Wearing  parts  like  belts,  augers,  chains  and  tines  are 
not covered under this warranty. Wearing parts can be 
purchased at snowjoe.com or by calling 1-866-SNOWJOE  
(1-866-766-9563).
• Batteries are covered in full for 90-days  from the date of 
purchase. 
Snow Joe
®
 + Sun Joe
®
 may from time to time change the design 
of its products. Nothing contained in this warranty shall be 
construed as obligating Snow Joe
®
 + Sun Joe
®
 to incorporate 
such design changes into previously manufactured products, nor 
shall such changes be construed as an admission that previous 
designs were defective.
This warranty is intended to cover product defects only.  
Snow Joe
®
, LLC is not liable for indirect, incidental or  
consequential damages in connection with the use or misuse of 
the Snow Joe
®
 + Sun Joe
®
 products covered by this warranty. 
This warranty does not cover any cost or expense incurred  
by the purchaser in providing substitute equipment or service 
during reasonable periods of malfunction or non-use of this 
product while waiting for a replacement part or unit under this 
warranty. Some states do not allow exclusions of incidental or 
consequential damages so the above exclusions may not apply 
in  all  states.  This  warranty  may  give  you  specic  legal  rights  in 
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST. 
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online 
at snowjoe.com, via email at help@snowjoe.com or tweet us  
@snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
 + Sun Joe
®
products exported from the United States and Canada should 
contact their Snow Joe
®
 + Sun Joe
®
 distributor (dealer) to obtain 
information applicable to your country, province or state. If for 
any  reason,  you  are  not  satised  with  the  distributor’s  service, 
or  if  you  have  diculty  obtaining  warranty  information,  contact 
your Snow Joe
®
 + Sun Joe
®
 seller. If in the event your eorts are 
unsatisfactory, please reach out to us directly.










