Replacement Part List
13
Troubleshooting 
Motor does not run
Chipping material is not 
being pulled in
Blades cutting 
ineciently
• Reverse the blades or replace with new 
blades.
Problem Remedy
Possible Cause
• Power failure/unit not plugged into a 
working receptacle.
• The overload protection has 
responded.
• The hopper is opened.
• Check to make sure unit is plugged into a 
working outlet. Make sure extension cord is 
not damaged.
• Remove any chips and press the reset 
button. Wait one minute before pressing the 
ON/OFF switch to restart the unit.
• Check to make sure the hopper is secured 
and the hopper locking knob is tightened.
• The material is jammed in the feed 
inlet.
• The cutting blades are blocked.
• The discharge chute is blocked.
• Examine the cutting head and remove any 
blocked material. Replace the hopper.
• Disconnect the power supply and open 
the hopper. Open the blade cover. Remove 
the blocked material and replace the blade 
cover and hopper.
• Disconnect the power supply and open the 
hopper. Open the plate of the discharge 
chute to clear the blocked material. 
Replace the plate and hopper.
• Blade edges are worn.
Only a company specialist may be able to correct faults that cannot be rectied with the aid of this table. Please call the  
Snow Joe
®
 + Sun Joe
®
 customer service center at 1-866-SNOWJOE (1-866-766-9563).










