Installation Guide
4
PRODUCT REGISTRATION: 
Snow  Joe
®
,  LLC  (“Snow  Joe
®
  +  Sun  Joe
®
”) strongly 
encourages you to register your purchase. You can register 
online at snowjoe.com/ProductRegistration,  by  calling 
our  Customer Service  Department at  1-866-SNOWJOE 
(1-866-766-9563), by e-mailing us at help@snowjoe.com  
or  by  mailing  in  your  yellow  registration  card.  Failure to 
register  your  product  purchase  will  not  diminish  your 
warranty  rights.  However, registering  your  purchase  will 
allow Snow Joe
®
 + Sun Joe
®
 to better serve you with any 
of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This  Warranty is extended by Snow Joe
®
  +  Sun  Joe
®
 to 
the owner of this new product for residential and personal 
household  use  only.  This  Warranty  does  not  apply  to 
products used for commercial, rental or re-sale purposes. 
Should ownership of this product change during the 2-year 
period, please update the product’s owner information at 
snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe
®
 + Sun Joe
®
 warrants to the owner that if this 
product fails within 2 years from the date of purchase due 
to  a  defect  in  material or  workmanship or  as  a  result  of 
normal wear and tear from ordinary household use, Snow 
Joe
®
 + Sun Joe
®
 will send a replacement part or product, 
as  needed,  free of  charge  and  with  free  shipping  to  the 
original purchaser.
If,  in  Snow  Joe
®
  +  Sun  Joe
®
’s  sole discretion,  the  failed 
product cannot be repaired with a part, Snow Joe
®
 +  
Sun Joe
®
 will elect to either (A) send a new product at no 
charge and with free shipping or (B) refund the full purchase 
price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to products that have been 
used commercially or in non-household applications. This 
Warranty does not cover cosmetic changes that do not 
aect performance.
This Warranty is only valid if the product is used and 
maintained in accordance with the instructions, warnings 
and  safeguards  contained  in  the  owner’s  manual.  Snow 
Joe
®
 + Sun Joe
®
 will not be responsible for the cost of any 
unauthorized warranty repairs. This warranty does not cover 
any cost or expense incurred by the purchaser in providing 
substitute equipment or service during reasonable periods 
of malfunction or non-use of this product while waiting for a 
replacement part or unit under this warranty. Wearing parts 
like belts, augers, chains and tines are not covered under 
this warranty,  and can be purchased at snowjoe.com or 
by  calling  1-866-SNOWJOE (1-866-766-9563). Batteries 
are covered in full for 90-days from the date of purchase.
Repair,  replacement  or  refund  of  the  purchase  price  are 
the exclusive remedies of purchaser and the sole liability of 
Snow Joe
®
 + Sun Joe
®
 under this warranty. No employee 
or representative of Snow Joe
®
 + Sun Joe
®
 is authorized 
to  make any  additional warranty  or  any  modication to 
this  warranty  which  may  be  binding  upon  Snow  Joe
®
 + 
Sun Joe
®
. Accordingly, purchaser should  not rely upon 
any  additional  statements  made  by  any  employee  or 
representative  of Snow Joe
®
 + Sun  Joe
®
. In no event, 
whether  based  on  contract,  indemnity,  warranty,  tort 
(including  negligence), strict  liability  or  otherwise,  shall 
Snow Joe
®
 + Sun Joe
®
 be liable for any special, indirect, 
incidental,  or  consequential  damages,  including,  without 
limitation, loss of prot or revenue.
Some  states  do not  allow limits  on  warranties.  In  such 
states, the above limitations may not apply to you.
Outside the USA, other warranties may apply.
ABOVE ALL ELSE, Snow Joe
®
 +  Sun Joe
®
 are dedicated  to  you, our  customer.  We strive  to make  your  experience as 
pleasant as possible.  Unfortunately,  there are times when a  product does not  work  or breaks under  normal operating 
conditions. We think it’s important that you know what you can expect from us. That’s why we created the Snow Joe
®
 + 
Sun Joe
®
 promise.
OUR PROMISE: Snow Joe
®
 + Sun Joe
®
 warrant new products for two years from the date of purchase. If your product 
does not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by 
sending you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action 
cutting, sawing, mowing, washing and…?
SNOW JOE
®
 + SUN JOE
®
 CUSTOMER PROMISE
EN










