Warranty

WARRANTY
This is a limited residential warranty, does not apply to commercial use, and applies only to the original purchaser. Proof of purchase is required for all
claims. This furniture is not intended for commercial use.
Frame (Aluminum) - Five (5) Years
If the furniture frame fails structurally (i.e. broken frame or welds) within five (5) years from the purchase date, we will replace in the original color and
style, if available, or in a similar color and style if the original has been discontinued. Damage to frames or welds due to freeze damage and/or improper
assembly are not covered.
Frame (Steel/Wrought Iron) - One (1) Year
Wrought Iron and Steel furniture is covered for one (1) year from the original purchase date against defects in manufacturing and/or workmanship.
NOTE: Steel and wrought iron are not covered for rust or rust staining.
Wicker Weave and/or Straps - One (1) Year
Straps and/or wicker weave shall be covered against separation or breaking for one (1) year from the date of purchase. Discoloration and /or fading
due to exposure to elements, chemicals or harsh cleaning products are not covered.
Powder Coat and/or Paint - One (1) Year
Finishes shall be warranted against blistering, cracking, or peeling for a period of one (1) year from the original date of purchase. We will replace in the
original color and style, if available, or in similar color and style if the original has been discontinued. Scratches, chips, and abrasion due to normal wear
and tear are not covered.
Cushion and Pillow Custruction - One (1) Year
All cushions and pillows shall be covered against separation at the seams for a period of one (1) year from the original date of purchase by the initial
consumer. We will repair or replace any cushion or pillow in the original color and style, if available, or in similar color and style if the original has been
discontinued. Fading or discoloration is not covered.
Solution Dyed Acrylic Fabrics - Five (5) Years
Solution Dyed Acrylic Fabric manufacturers, like Sunbrella® and Outdura®, provide a five (5) year limited warranty on their fabrics. When used on our
outdoor furniture, these fabrics are warranted to the original purchaser for 5 years, protecting against fabrics becoming unserviceable due to color or
strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. This warranty covers the fabric only
and is serviced by the fabric manufacturer. This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper
installation; or costs associated with replacement of the fabric, including labor and installation. We reserve the right to inspect the fabric submitted for
claim and will supply new equivalent fabric to replace the fabric that becomes unserviceable.
Sling Fabrics - One (1) Year
All sling fabrics shall be covered against separation at the seams for a period of one (1) year from the original date of purchase. We will repair or replace
any fabric in the original color and style, if available, or in similar color and style if the original has been discontinued. Fading or discoloration due to
exposure to harsh chemicals is not covered.
Wood - Two (2) Years
If the wood fails structurally (i.e., broken frame) within two (2) years from the date of purchase, we will, at our option, repair or replace the product in the
original color and style, if available, or in a similar color and style if the original has been discontinued. Wood requires user maintenance and changes in
the color of wood are normal and should be expected to occur over time as the natural material ages. Small cracks, which may appear in the end grain
of wood when exposed to the elements, and any change of appearance (such as fading and/or color changes) due to usual weathering are not covered
by this warranty.
Alternative Stone Tops - One (1) Year
Alternative Stone Tops are covered for one (1) year against defects in manufacturing and/or workmanship.
Hardware and Components - One (1) Year
If a component part fails due to manufacturing defects within one (1) year from the date of purchase, we will, replace the part. Chair feet/glides are
subject to wear and tear and are not considered part of the frame.
Umbrellas - One (1) Year
Umbrellas are covered against failure structurally within one (1) year from the date of purchase, due to manufacturer’s defects only. Umbrella bases are
NOT covered. NOTE: Umbrellas should only be used with a table and umbrella base. Do not use in high wind or storms.
Shipping
If necessary, Casual Living Worldwide, Inc. (CLWW) will pay for shipping of replacement product for a period of one (1) year from the date of purchase.
After one (1) year, it will be the original purchaser’s responsibility to pay for freight and any packaging costs. All orders will be assessed a handling fee
and large items may require an additional handling fee.
Exclusions
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to freezing or high winds), suntan oil or
other chemicals (such as chlorine or exposure to salt water), normal fading, scratching or chipping of the finish, weathering or staining or discoloration
of furniture, accidental damage, repair, or modifications by customer, glass breakage, burning and/or melting caused by magnified or reflected sunlight,
normal wear and tear are excluded from the warranty. Furniture used in commercial, contract or any other non-residential applications, clearance items,
display models, and all other “as is” or outlet purchased items are not covered under this warranty. In addition, CLWW will not be responsible for loss of
use or time, inconvenience, travel, packaging, or any other consequential/incidental damages. In no event shall CLWW’s responsibility exceed the value
of the replacement part/product. Glass breakage is not a covered item.