Use and Care Guide

ASH REMOVAL AND DISPOSAL

IMPORTANT: While the amount of ash generated by this unit is not excessive compared to

log-burning woodstoves, keeping the unit clean and free of ash is essential

for

peak performance. Too much ash build-up hampers airflow and reduces the

unit’s efficiency, and can cause smoke-back.

Daily Ash Maintenance

Press the “OFF” touch pad and allow the stove to shutdown (approx. five (5) minutes) prior to

opening the door. A long-handled screwdriver or long-handled putty knife can be used to scrape off

any build-up or crust in the Burnpot area. Remove and clean the Burnpot (See page 15). Daily

cleaning may not be required when burning wood pellets.

Ash Pan

NOTE: The ash pan must be locked in place when the unit is in operation.

NEVER operate the unit with the ash pan out! This unit has an ash pan for more convenient and

hassle-free cleaning; to open, lift up on the handle, then pull the ash pan forward.

NOTE: There are two handles just above the ash pan. These control two access panels (one on

each side) inside the unit, in the bottom, to put ashes into the ash pan. Pull the handles toward you

to open the panels, push the ashes into the ash pan and then replace them, making sure that the

area under each plate is clear before closing it. The unit should be off and cooled before any ash

maintenance.

Semi-Weekly Ash Removal

Twice each week: Shut the unit down by pressing the “OFF” pad and allowing the unit to go

through the complete Shut-Down cycle. Allow the unit to completely cool down and then remove the

ashes. The ashes should be placed in a non-combustible container with an airtight lid and should

always be placed on a non-combustible surface or on the ground until completely cooled and free of

hot cinders. Once the ash is removed, the Burnpot should be given a thorough inspection. Remove

and clean the Burnpot (See page 15). Check for any build-up in the front of the burn area. Clean

out all air holes, these air holes should be kept clean, as they supply combustion air under and

around the fuel. The Cradle assembly (in which Burnpot rests) should also be thoroughly cleaned.

IMPORTANT: Ash build-up can cause the unit to malfunction.

Monthly Ash Removal

Use a screwdriver or chisel and break any creosote build-up in the front of the unit, where the

pellets are fed into the Burnpot from the Auger Tube. Also inspect your flue pipes, and remove ash

buildup from the clean-out tee.

Annual Cleaning

The stove and the flue system should be given a complete cleaning at the end of the heating

season. Remove the Burnpot (See page 15), clean it thoroughly, and re-install it. In addition to the

cleaning mentioned for semi-weekly and monthly, the Combustion (exhaust) Blower should be

removed annually and the blower tube vacuumed of any ash build-up. When cleaning or replacing

the blower a new gasket (Part # PU-CBG) should be added between the blower flange and the steel

exhaust tube. See video for cleaning tips!

Soot and Fly ash: Formation and Need for Removal – The products of combustion will contain

small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of

flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation

of the room heater will lead to some soot formation which will collect in the exhaust venting system.

The exhaust venting system should be inspected at least once every year to determine if cleaning is

necessary.